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immediately updating to 33.0.3 when in new message curser/mouse is slow.

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  • Last reply by FredMcD
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cch3
cch3

when I start a new message the mouse is slow to respond. this happened immediately after updating to ver 33.0.3. this is not a problem when simply viewing the emails. windows xp pro thanks christy

when I start a new message the mouse is slow to respond. this happened immediately after updating to ver 33.0.3. this is not a problem when simply viewing the emails. windows xp pro thanks christy

All Replies (1)

FredMcD
FredMcD

What computer system are you using? Did you post this from the problem computer? If not;

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.