Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • Last reply by jayelbe

more options

Crash ID: bp-7fb78dc4-021b-494d-aca8-70cdc2141021

All Replies (1)

more options

Hi siva1370,

Could you please give us more information about this crash?

Does Firefox often crash like this, or was this a one off?

What were you doing when FIrefox crashed? Were you viewing any particular web pages, etc? Have you noticed that sometimes Firefox will crash if you do something specific (like visit a certain website, watch a certain video, try to perform a specific task)?

Any extra information you can give well help us get to the bottom of this.