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One website is redirected to another url and they keep switching back and forth

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When I try to open a particular site (nwherald.com), Firefox automatically switches between that url and m.nwherald.com. When loading, the two jump back and forth. This doesn't happen with any other url, and I can open nwherald.com just fine in IE. What gives. It's not much of a newspaper, but it's all we have.

When I try to open a particular site (nwherald.com), Firefox automatically switches between that url and m.nwherald.com. When loading, the two jump back and forth. This doesn't happen with any other url, and I can open nwherald.com just fine in IE. What gives. It's not much of a newspaper, but it's all we have.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 15.0 r0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • iTunes Detector Plug-in
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components

Application

  • Firefox 33.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: https://support.mozilla.org/1/firefox/33.0.2/WINNT/en-US/

Extensions

  • Firebug 2.0.4 (firebug@software.joehewitt.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4400
  • adapterDescription2:
  • adapterDeviceID: 0x041e
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 1-29-2014
  • driverDate2:
  • driverVersion: 10.18.10.3412
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4400 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 1
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141027150301
  • browser.startup.homepage: http://www.google.com/
  • browser.startup.homepage_override.buildID: 20141027150301
  • browser.startup.homepage_override.mstone: 33.0.2
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.0.2
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • media.gmp-gmpopenh264.lastUpdate: 1414760789
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1415019132
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1414942613
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1414286857

Misc

  • User JS: No
  • Accessibility: No
CoryMH 229 solutions 1076 answers

Hello,

Try clearing your cookies and cache.

  • History (or New Fx Menu > History) > Clear Recent History

Or: "Clear the Cache":

  • Tools (or New Fx Menu > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools (or New Fx Menu > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can also try running in Firefox Safe Mode to see if an extension might be causing the issue.

Hello, Try clearing your cookies and cache. * History (or [[Image: New Fx Menu]] > History) > Clear Recent History Or: "Clear the Cache": * Tools (or [[Image: New Fx Menu]] > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: * Tools (or [[Image: New Fx Menu]] > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" ------------------- You can also try running in [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] to see if an extension might be causing the issue.

Question owner

Nope, Doesn't work

Nope, Doesn't work
CoryMH 229 solutions 1076 answers

Did this problem occur recently with Firefox? The link runs fine for me; do you have any Firewall rules or antivirus settings that may block links?

It is strange that it is trying to force you to a mobile site, and then back to a desktop version. Would you happen to have Flash disabled? I am wondering if the site is detecting a missing plugin and trying to bring you to a more compatible version.


When you go to the site, you can check if the Web Console shows any errors:

  • Tools (or New Fx Menu > Developer/Web Developer > Web Console

If it is redirecting too quickly, you can temporarily disable redirects:

  • Tools (or New Fx Menu ) > Options > Advanced > General
  • Check "Warn me when sites try to reload or redirect the page"

Also I doubt this is related to your problem, but I notice you have two versions of Adobe PDF Plug-ins:

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8

Having multiple versions of the same plugin can cause problems as well.

Did this problem occur recently with Firefox? The link runs fine for me; do you have any Firewall rules or antivirus settings that may block links? It is strange that it is trying to force you to a mobile site, and then back to a desktop version. Would you happen to have Flash disabled? I am wondering if the site is detecting a missing plugin and trying to bring you to a more compatible version. --------------------- When you go to the site, you can check if the Web Console shows any errors: * Tools (or [[Image: New Fx Menu]] > Developer/Web Developer > Web Console If it is redirecting too quickly, you can temporarily disable redirects: * Tools (or [[Image: New Fx Menu]]) > Options > Advanced > General * Check "Warn me when sites try to reload or redirect the page" ----------- Also I doubt this is related to your problem, but I notice you have two versions of Adobe PDF Plug-ins: * Adobe PDF Plug-In For Firefox and Netscape 11.0.9 * Adobe PDF Plug-In For Firefox and Netscape 11.0.8 Having multiple versions of the same plugin can cause problems as well.
cor-el
  • Top 10 Contributor
  • Moderator
17530 solutions 158511 answers

What is the width of the Firefox window?

It looks that it switches to the mobile version if the window width is around 768px

Note that zooming a page also effects this.

You may have zoomed the page(s) by accident. Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl/Command+0 (zero))
What is the width of the Firefox window? It looks that it switches to the mobile version if the window width is around 768px *http://m.nwherald.com/js/device-redirect.js Note that zooming a page also effects this. You may have zoomed the page(s) by accident. Reset the page zoom on pages that cause problems. *<b>View > Zoom > Reset</b> (Ctrl/Command+0 (zero)) *http://kb.mozillazine.org/Zoom_text_of_web_pages

Modified by cor-el