Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing Profile, can't access Profile Manager, can't go forward

  • 2 replies
  • 4 have this problem
  • 4 views
  • Last reply by GPStyne

more options

yahoo somehow gained access and changed settings in my safari and firefox browsers, was unable to change default search engine settings for more than a minute, even removing yahoo engine would only last a minute, so i deleted firefox, re-downloaded, now my profile is missing...

I can't access profile manager via Terminal, I can't do anything, Firefox is non-operational at this point and I don't know how to fix it.

yahoo somehow gained access and changed settings in my safari and firefox browsers, was unable to change default search engine settings for more than a minute, even removing yahoo engine would only last a minute, so i deleted firefox, re-downloaded, now my profile is missing... I can't access profile manager via Terminal, I can't do anything, Firefox is non-operational at this point and I don't know how to fix it.

Chosen solution

In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.

  • /Users/<user>/Library/Application Support/Firefox/profiles.ini

See also:

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

In Mac OS X v10.7 and later, the ~/Library folder is a hidden folder.

  • /Users/<user>/Library/Application Support/Firefox/profiles.ini

See also:

more options

YES!! I love you, running Mavericks, wasn't even aware of the Go folder option, once I understood that I went directly to

/Users/<user>/Library/Application Support/Firefox/profiles.ini

deleted it, and starting fresh, thank you so much...

I wish i knew how I can prevent yahoo from taking over my browser (which is how my problems started)