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Error code: sec_error_ca_cert_invalid

Posted

Hi,

I'm trying to connect to my host via Plesk and keeping getting the Error code: sec_error_ca_cert_invalid. I've read and tried the suggestions at https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message?esab=a&as=aaq but there is no option to add an exception and there is no Encryption tab under advanced settings (I'm using FF v.33.0.2).

Can you please help as I would prefer to keep using Firefox rather than another browser.

Regards,

Paul

Hi, I'm trying to connect to my host via Plesk and keeping getting the Error code: sec_error_ca_cert_invalid. I've read and tried the suggestions at https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message?esab=a&as=aaq but there is no option to add an exception and there is no Encryption tab under advanced settings (I'm using FF v.33.0.2). Can you please help as I would prefer to keep using Firefox rather than another browser. Regards, Paul

Chosen solution

hello paul, this issue might be addressed in an upcoming update - setting an exception may work with firefox 34 beta already: http://www.mozilla.org/firefox/beta/

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Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 15.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.12
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • 5.1.30514.0
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0

More Information

Question owner

Can no one help on this?

Can no one help on this?
philipp
  • Top 25 Contributor
  • Moderator
5114 solutions 22658 answers

Chosen Solution

hello paul, this issue might be addressed in an upcoming update - setting an exception may work with firefox 34 beta already: http://www.mozilla.org/firefox/beta/

hello paul, this issue might be addressed in an upcoming update - setting an exception may work with firefox 34 beta already: http://www.mozilla.org/firefox/beta/

Question owner

Hi Philipp,

Thanks for geting back to me - what worked in the end was deleting the cert8.db file from the profiles folder.

Thanks,

Paul

Hi Philipp, Thanks for geting back to me - what worked in the end was deleting the cert8.db file from the profiles folder. Thanks, Paul