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Secure Connection Failed An error occurred during a connection to www.google.com. You have received an invalid certificate. Please contact the server admi
Hi, I get this every time I try to use Firefox
can you please help with the correct answer
Secure Connection Failed An error occurred during a connection to www.google.com. You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number. (Error code: sec_error_reused_issuer_and_serial)
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.'bold text' Please contact the website owners to inform them of this problem.
All Replies (3)
Do you use ESET security software? Its feature of scanning your SSL connections has been linked to this particular error code in the past. Do you want to try disabling SSL scanning in ESET and see whether that resolves it: http://kb.eset.com/esetkb/index?page=content&id=SOLN3126 If that works, there might be a problem of duplicate ESET certificates in Firefox's certificate store. It should be fixable.
There were recently several users getting this error code who use AVAST 2015. If you recently got that program, please see:
I was just struggling with the same issue. I do have Avast and found that it created this problem. I used the solution I found on: https://support.mozilla.org/en-US/questions/1028985
I disabled 'https scanning' in the Avast web shield settings. Since changing that setting, the problem has not recurred.
I will note that I have the same software installed on two computers, but the issue only occurred on one. So, there may be other contributing factors (OS, hardware, etc.) but the fix worked.