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How do I register for Mozilla Community support

Posted

I needed to register to post a question etc on the Mozilla Community forums. The fact that I have managed to post this question obviously means I have succeeded. Whilst trying to find how to register, it was not easy, I found similar questions from other users who presumably were having the same problem as I was. There appears to be no register button on the sign in page which there usually is when registering on most sites. This led to me going around in circles until I eventually followed the correct procedure. Could it be made a bit simpler. I have only recently downloaded Firefox so I am I am still finding my way around.

I needed to register to post a question etc on the Mozilla Community forums. The fact that I have managed to post this question obviously means I have succeeded. Whilst trying to find how to register, it was not easy, I found similar questions from other users who presumably were having the same problem as I was. There appears to be no register button on the sign in page which there usually is when registering on most sites. This led to me going around in circles until I eventually followed the correct procedure. Could it be made a bit simpler. I have only recently downloaded Firefox so I am I am still finding my way around.

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 11.25.2 for Mozilla browsers
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.9
  • VLC media player Web Plugin 2.1.3
  • 5.1.30514.0
  • McAfee MSC FF plugin DLL
  • Motive Plugin for Mozilla Browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:33.0) Gecko/20100101 Firefox/33.0

More Information

FredMcD
  • Top 10 Contributor
4257 solutions 59611 answers

If you have any questions or problems, this is where to go. Go to the top of any Mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new This will let us look at your system details. No Personal Information Is Collected.

If you have any questions or problems, this is where to go. Go to the top of any '''Mozilla.org''' web page and use the '''Ask A Question link; https://support.mozilla.org/en-US/questions/new''' This will let us look at your system details. '''No Personal Information Is Collected.'''

Question owner

Hi FredMcD, thanks for your prompt response. It seems in order to register a person needs to follow through the process of first looking for similar queries, posting a question , looking at possible solutions and if there isn't one the register option will be offered. I understand this process is probably in place to avoid unnecessary or spurious questions being posted, so no immediate register button. I am new to all this so still finding my way around.

Hi FredMcD, thanks for your prompt response. It seems in order to register a person needs to follow through the process of first looking for similar queries, posting a question , looking at possible solutions and if there isn't one the register option will be offered. I understand this process is probably in place to avoid unnecessary or spurious questions being posted, so no immediate register button. I am new to all this so still finding my way around.
Jason2840 0 solutions 2 answers

Helpful Reply

I echo the frustrations expressed by others, that there is no logical registration process, and no way to reply to a post if one is not registered. As far as I can tell, in order to reply to a post when you are not registered, you must create a dummy question then say there is no answer, and then you are invited to register!??

I don't like to criticize Thunderbird because I have used it for many years. It just seems to me this awkward route to register was a clever idea taken too far.

I echo the frustrations expressed by others, that there is no logical registration process, and no way to reply to a post if one is not registered. As far as I can tell, in order to reply to a post when you are not registered, you must create a dummy question then say there is no answer, and then you are invited to register!?? I don't like to criticize Thunderbird because I have used it for many years. It just seems to me this awkward route to register was a clever idea taken too far.
mikearthur 0 solutions 4 answers

Woeful - the fact that there's no 'register' option on the 'signin' page suggests it's deliberately been made difficult.

Woeful - the fact that there's no 'register' option on the 'signin' page suggests it's deliberately been made difficult.