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Why won't Firefox 33 shut down properly?

Posted

I must have just got an update to V33 because I was not seeing this problem before today. I have not myself been messing with the configuration in the last couple of weeks. (Not sure when the last time I actually closed Firefox successfully, but it was definitely within the last 3 days.) Looking at Submitted Crash Reports, I see just one on 10/3 and then 53 of them spanning the interval from 7PM to 8PM this evening, during which I had had to kill it from the Task Manager 3 times because it was just hanging when it was supposed to be shutting down. Here is a small sample:

af0c75a7-feaf-4ad3-aae2-81ddeedeaaaf 10/18/2014 8:00 PM f0309bc5-4bc8-435f-9f33-aa2c6bb3a09d 10/18/2014 8:00 PM 02906c47-fc27-4559-b735-093215ac92b5 10/18/2014 8:00 PM 302fce44-9e80-440c-8f79-241b3a3d8328 10/18/2014 8:00 PM

Firefox seems to be working normally when I restart it.

I really do not want to have to do a reset to fix this. However, if I were to have to, would Sync put things back?

Is reverting to V32 an option? If so, how?

I'd appreciate any help.

I must have just got an update to V33 because I was not seeing this problem before today. I have not myself been messing with the configuration in the last couple of weeks. (Not sure when the last time I actually closed Firefox successfully, but it was definitely within the last 3 days.) Looking at Submitted Crash Reports, I see just one on 10/3 and then 53 of them spanning the interval from 7PM to 8PM this evening, during which I had had to kill it from the Task Manager 3 times because it was just hanging when it was supposed to be shutting down. Here is a small sample: af0c75a7-feaf-4ad3-aae2-81ddeedeaaaf 10/18/2014 8:00 PM f0309bc5-4bc8-435f-9f33-aa2c6bb3a09d 10/18/2014 8:00 PM 02906c47-fc27-4559-b735-093215ac92b5 10/18/2014 8:00 PM 302fce44-9e80-440c-8f79-241b3a3d8328 10/18/2014 8:00 PM Firefox seems to be working normally when I restart it. I really do not want to have to do a reset to fix this. However, if I were to have to, would Sync put things back? Is reverting to V32 an option? If so, how? I'd appreciate any help.

Chosen solution

Uhh. Never mind. After restarting Windows, it started shutting down normally again.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Google Update
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 15.0 r0
  • 5.1.30514.0
  • PDF-XChange Viewer Netscape Gecko Plugin

Application

  • Firefox 33.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: https://support.mozilla.org/1/firefox/33.0/WINNT/en-US/

Extensions

  • All-in-One Gestures 0.26 ({8b86149f-01fb-4842-9dd8-4d7eb02fd055})
  • All-in-One Sidebar 0.7.25 ({097d3191-e6fa-4728-9826-b533d755359d})
  • Cookies Manager+ 1.5.2 ({bb6bc1bb-f824-4702-90cd-35e2fb24f25d})
  • Disconnect 3.14.0 (2.0@disconnect.me)
  • Download YouTube Videos as MP4 1.7.28 ({b9bfaf1c-a63f-47cd-8b9a-29526ced9060})
  • Forecastfox 2.2.4 ({0538E3E3-7E9B-4d49-8831-A227C80A7AD3})
  • Multirow Bookmarks Toolbar Plus 1.2 ({4c7097f7-08f2-4ef2-9b9f-f95fa4cbb064})
  • NoScript 2.6.9.1 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • NoSquint 2.1.9 (nosquint@urandom.ca)
  • Open Bookmarks in New Tab 0.1.2012122901 (openbookmarkintab@piro.sakura.ne.jp)
  • Stylish 1.4.3 ({46551EC9-40F0-4e47-8E18-8E5CF550CFB8})
  • Tab Mix Plus 0.4.1.5.2 ({dc572301-7619-498c-a57d-39143191b318})
  • The Addon Bar (restored) 3.2 (the-addon-bar@GeekInTraining-GiT)
  • TinyURL Generator 2.6.1 (tinyurl.addon@fast-chat.co.uk)
  • Toolbar Buttons 1.0 ({03B08592-E5B4-45ff-A0BE-C1D975458688})
  • Translate This! 3.0.3 (jid0-k75TfRGfOXPHfEZmJ9cKu5eCgLc@jetpack)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • User Agent Switcher 0.7.3 ({e968fc70-8f95-4ab9-9e79-304de2a71ee1})
  • Webutation 2.1.1 ({15fe27f3-e5ab-2d59-4c5c-dadc7945bdbd})
  • Answers 2.3.54 ({C0D0F6D1-9FC9-4b0a-B485-D5E13AF40D51}) (Inactive)
  • Close other tabs 2.8 (closeothertabs@florian-volk.net) (Inactive)
  • DeSopa 1.4 (desopa@congress.public) (Inactive)
  • DownloadHelper 4.9.24 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d}) (Inactive)
  • EPUBReader 1.4.2.5 ({5384767E-00D9-40E9-B72F-9CC39D655D6F}) (Inactive)
  • FireMath 0.9 (firemath@claas.bontus) (Inactive)
  • JavaScript Debugger 0.9.89 ({f13b157f-b174-47e7-a34d-4815ddfdfeb8}) (Inactive)
  • LinkExtend 1.1.5 ({cf47767d-5f3a-4e32-9fce-5d79565c9702}) (Inactive)
  • Location Bar Enhancer 5.1 (UIEnhancer@girishsharma) (Inactive)
  • MAFIAAFire: ThePirateBay Dancing! 0.3.3.2.10102012 (thepiratebay@mafiaafire.com) (Inactive)
  • Pocket 3.0.5 (isreaditlater@ideashower.com) (Inactive)
  • Tiny Menu 2.0.4 ({d33c2f7c-b1e6-4d46-ab0e-be1f6d05c904}) (Inactive)
  • UnPlug 2.056 (unplug@compunach) (Inactive)
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 7560D
  • adapterDescription2:
  • adapterDeviceID: 0x9904
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 768
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 9-15-2014
  • driverDate2:
  • driverVersion: 14.301.1001.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 7560D Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • accessibility.warn_on_browsewithcaret: False
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 4
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.importDefaults: False
  • browser.places.leftPaneFolderId: -1
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 7
  • browser.places.updateRecentTagsUri: False
  • browser.search.openintab: True
  • browser.search.suggest.enabled: False
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20141011015303
  • browser.startup.homepage: http://www.trovi.com/?gd=&ctid=CT3319434&octid=EB_ORIGINAL_CTID&ISID=M2EE476AA-D92B-4D53-834E-966E096BE57A&SearchSource=55&CUI=&UM=6&UP=SP16CE7B2A-5D4F-4210-98FB-52ED602B9026&SSPV=SP21725TA_sp_ff
  • browser.startup.homepage_override.buildID: 20141011015303
  • browser.startup.homepage_override.mstone: 33.0
  • browser.tabs.closeWindowWithLastTab: False
  • browser.tabs.warnOnClose: False
  • browser.zoom.full: False
  • browser.zoom.siteSpecific: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.checkCompatibility.3.0: True
  • extensions.checkCompatibility.3.5: True
  • extensions.checkCompatibility.3.6: True
  • extensions.lastAppVersion: 33.0
  • font.internaluseonly.changed: True
  • general.autoScroll: False
  • gfx.content.azure.enabled: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • media.gmp-gmpopenh264.lastUpdate: 1413409461
  • media.gmp-gmpopenh264.version: 1.1
  • media.gmp-manager.lastCheck: 1413680619
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • network.security.ports.banned: 8118,8123,9050,9051
  • places.database.lastMaintenance: 1413601911
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 150289448
  • places.last_vacuum: 1302832979
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.flash: 1
  • plugin.state.npgeplugin: 2
  • plugin.state.npitunes: 0
  • plugin.state.npunity3d: 0
  • plugin.state.npvlc: 0
  • plugin.state.npwlpg: 0
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.extensions-nosquint: False
  • privacy.clearOnShutdown.splitBrowserUndoCache: True
  • privacy.cpd.extensions-nosquint: False
  • privacy.cpd.extensions-tabmix: False
  • privacy.cpd.formdata: False
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.item.extensions-nosquint: False
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.dialog_enable_delay: 0
  • security.disable_button.openCertManager: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1412366491

Misc

  • User JS: No
  • Accessibility: Yes

Chosen Solution

Uhh. Never mind. After restarting Windows, it started shutting down normally again.

Uhh. Never mind. After restarting Windows, it started shutting down normally again.