Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes at random times

  • 1 reply
  • 2 have this problem
  • Last reply by FredMcD

more options

Firefox has been a bit slow lately, stalling sometimes, and it's begun crashing at random intervals, sometimes when I'm not even doing anything. I hadn't updated in a while, so I went and did that, hoping that would cure it, but that's a no-go. So I went and checked the latest crash report and the reason came up as:

EXC_BAD_ACCESS / 0x0000000d

I'm afraid I don't know what this means or how to fix it.

Modified by xxDster

All Replies (1)

more options

In the address bar, type about:crashes. Note: If any reports do not have BP in front of the numbers, click it and select Submit.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.