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Yahoo offered a Firefox update and my computer crash. I had to unplug to get out of firefox which would not close and I could not quit. Was it a bad idea to ins

Posted

I was on my yahoo email account. Yahoo offered an update to Firefox 33. I opted to use this and to install. If I remember well, when I clicked on it, the screen went dark, it said something about encryption (I think) but none of the options that were offered worked (cancel/continue etc...). I tried to forcequit firefox but it would not let me. I tried to retsart but it would not let me. I finally unplugged the computer and things are back to "normal". Question: was it a bad idea to update Firefox from Yahoo? Do I have a "clean" version of Firefox or is it going to bring trouble later? do I have to restore the old version? I am really not computer savvy.

I was on my yahoo email account. Yahoo offered an update to Firefox 33. I opted to use this and to install. If I remember well, when I clicked on it, the screen went dark, it said something about encryption (I think) but none of the options that were offered worked (cancel/continue etc...). I tried to forcequit firefox but it would not let me. I tried to retsart but it would not let me. I finally unplugged the computer and things are back to "normal". Question: was it a bad idea to update Firefox from Yahoo? Do I have a "clean" version of Firefox or is it going to bring trouble later? do I have to restore the old version? I am really not computer savvy.

Chosen solution

Yes, it was a mistake to accept the Yahoo offer to update Firefox. You probably received their own 3rd party version. Which from what I have seen posted here contains potentially unwanted extras.

The only place to get Firefox from is Mozilla. http://www.mozilla.com/en-US/firefox/all.html

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Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Provides information about the default web browser
  • Shockwave Flash 15.0 r0
  • Facebook Video Calling by Skype
  • A plugin to detect whether the Adobe Creative Cloud is installed on this machine.v_2_0_0_0
  • 5.1.30317.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • Office Live Update v1.0
  • LogMeIn remote control components
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:33.0) Gecko/20100101 Firefox/33.0

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the-edmeister
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Chosen Solution

Yes, it was a mistake to accept the Yahoo offer to update Firefox. You probably received their own 3rd party version. Which from what I have seen posted here contains potentially unwanted extras.

The only place to get Firefox from is Mozilla. http://www.mozilla.com/en-US/firefox/all.html

Yes, it was a mistake to accept the Yahoo offer to update Firefox. You probably received their own 3rd party version. Which from what I have seen posted here contains potentially unwanted extras. The only place to get Firefox from is Mozilla. http://www.mozilla.com/en-US/firefox/all.html