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screen lock setting not working

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Ralph Daub

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i set disabled screen lock setting, but when screen activated, screen seems locked-in. and can't unlock screen, touch doesn't works.

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ps: 2014-10-15 flame nightly version

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Hello sailfish009,

I understand that you are having problems with the screen-lock settings in your Firefox OS Flame device. In order to better understand and investigate on the issue that you are encountering, please reply to this message with the following information:

  • What is the OS version and Build ID found in the Device Information page? Please visit this link if you need help finding the Build ID of your phone.
  • Please provide the exact steps to reproduce the issue you are encountering.
  • How often do you encounter this issue?

Please be sure to include as much detail as possible, including any websites that may exhibit this issue, and any error messages that you may be receiving, exactly as they appear. This will ensure that we will have all the information needed to investigate into this. Thank you for your help and we look forward to hearing from you!

Thanks,

- Ralph