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Old bkmks intact=OK. New bkmks insert w/ always same wrong url?

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  • 1 has this problem
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  • Last reply by Royma

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10/4/2014 I am new, so please excuse any indiscretions. I am running FF 32.0.3 on MS 8.1 laptop. Installed Comcast supplied Norton. Old existing bkmarks work fine. When adding a new bkmark I use the blue star in upper right of screen. When bkmark icon is selected, dropdown menu looks good. In “recently bkmarkd” I select the new entry and see name is OK, but associated URL is always wrong indicating a different URL that I do frequent. If right click on the new entry to see “properties”, name and URL are correct. If I click on the bkmark icon in upper right and select the new entry from the dropdown menu, I am directed to the, always the same, wrong URL. I have deleted FF and reinstalled. I have tried “reset FF”, I have tried Chrome and I.E. both of which work OK saving bkmarks. Please note; Norton worked fine initially, but eventually abended and continues to abend when running full scan. Thanks for your consideration in this matter.

Chosen solution

Quote from [/questions/1023774]

10/4/2014 Thank you Cor-el for your rapid response to my original question. I do believe I downloaded the Places Maintenance add on. But I have no idea as to how to access that add on and run it, if that's what I should do. I did try to restore a backed up HTML bookmark file. This seems to have changed the "wrong" URL that I get to a different wrong URL. Thanks.

You can find the Options/Preferences of the Places Maintenance in "Firefox/Tools > Add-ons > Extensions" You can tick all the boxes (Preset: All) to do a full check to see if that helps. If you still have issues then you need to delete the places.sqlite file(s) including places.sqlite-shm and places.sqlite-wal if present.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
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You may have a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

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Chosen Solution

Quote from [/questions/1023774]

10/4/2014 Thank you Cor-el for your rapid response to my original question. I do believe I downloaded the Places Maintenance add on. But I have no idea as to how to access that add on and run it, if that's what I should do. I did try to restore a backed up HTML bookmark file. This seems to have changed the "wrong" URL that I get to a different wrong URL. Thanks.

You can find the Options/Preferences of the Places Maintenance in "Firefox/Tools > Add-ons > Extensions" You can tick all the boxes (Preset: All) to do a full check to see if that helps. If you still have issues then you need to delete the places.sqlite file(s) including places.sqlite-shm and places.sqlite-wal if present.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
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Thank you Cor-el for your expertise in this matter. It worked like a charm. So far so good.