Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My firefox crashed, I have lost all my passwords and bookmarks, how can I recover it?

  • 2 replies
  • 9 have this problem
  • 38 views
  • Last reply by cor-el

more options

Was on line, Firefox crashed, it asked me to recover it and when it recovered all my Bookmarks and Passwords were all gone, how can I recover them again.

Was on line, Firefox crashed, it asked me to recover it and when it recovered all my Bookmarks and Passwords were all gone, how can I recover them again.

All Replies (2)

more options

If you haven't already try closing out of Firefox and opening it again, I would try that first.

Did Firefox perform a Reset? That would create a folder on your Windows desktop named Old Firefox Data? If so, we could check there to recover your bookmarks and passwords. We'll have more information on how to do that if it's relevant.

more options

Chosen Solution