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firefox experiences random crashes which persist even in safe mode (linux + gnome)

  • 3 replies
  • 1 has this problem
  • 15 views
  • Last reply by FredMcD

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Since maybe version 29, my Firefox has become less stable than before and started to crash for seemingly no reason; sometimes it crashed shortly after started with few tabs on, and sometimes it crashed when many tabs were open or (not constantly) with music playing. In short I cannot find an exact pattern by which crashes are triggered. Only one thing is certain, once it broke down, it kept crashing on every restart (even in safe mode or with the user preference directory reset by a complete removal), until a reboot.

I checked some threads, where people suggest that such random crashes may be caused by a flawed RAM, but I feel it unlikely because in this same system no other software (including Chromium) have shown similar problem, and on Windows the same computer Firefox (v31) has been rather stable.

Although it didn't happen frequently, the need to reboot the computer before Firefox gets usable again is really annoying. I appreciate a lot if anyone could give some hints, thanks.

The environment: base system: openSUSE 13.1 (Bottle) (i586) 32-bit desktop: Gnome 3.10.2 cpu: AMD C-60 APU with Radeon(tm) HD Graphics × 2 RAM: 4G

==============UPDATE=================

Sorry I forgot the crash reports, here they are: bp-53142ca2-076d-4413-9d1a-2d2c72140928 bp-ec9c9990-0cde-48e5-a792-27bd22140928 bp-425bcbf0-5c79-4050-999f-ebc692140928 bp-30bc9187-5a52-47ba-a193-9c6b82140928 bp-d39f099c-758a-405d-a566-d3bd72140928 bp-7aff96dc-bbc2-4e41-9888-af5d62140928 bp-fef7b101-e586-4a8c-94a7-6dc842140928 bp-c8785c65-4c72-4f9b-b0fb-439ac2140928 bp-47244ab2-dfa5-49a9-9345-500342140928 bp-cc104c04-516f-4f48-a2cf-ff4fa2140926 bp-f38876f1-48c2-4788-b5aa-54cce2140926 bp-3057d6a8-59d8-4cfe-8720-338072140926 bp-c17b4506-fde9-4389-8b2d-ac6a72140923 bp-a3d651aa-613b-457f-9cc9-44e812140922 bp-af7593e9-b7d1-44f6-aebc-bd0d72140920 bp-7055424f-8212-4c54-9fcc-39bb32140917 bp-026ab307-ace0-4ef5-a286-7d70a2140917 bp-ab4e4111-33f1-4d0c-820d-3b8332140917 bp-be24878b-eda9-4afd-a942-204502140917

Modified by foehn

All Replies (3)

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All of your crash reports say;

Signature: libxul.so@0x3868df | libxul.so@0x38691f | libxul.so@0x10ee1b0 | firefox@0x12f15

Crash Reason SIGSEGV

Someone else will have to talk to you about it.

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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@FredMcD, hardware acceleration is off, and till now no crash has happened. Wait for longer observation, but thank you first. BTW, is there any side effect of turning off hardware acceleration, say, on the performance?

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I'm not really sure what it does but many users with problems find the problems gone after turning it off.