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i can sign into my firefox on browser, but in the community page it shows incorrect password ? is it not the same ?

Posted

So, i have a browser account and sync used to work, but not anymore. Also in the support site it shows wrong password. is it not the same account ? Should i need more than one account for the product and the support site ?

Although it shows that bot am logged in my pc and andriod, my accounts are not in sync.

So, i have a browser account and sync used to work, but not anymore. Also in the support site it shows wrong password. is it not the same account ? Should i need more than one account for the product and the support site ? Although it shows that bot am logged in my pc and andriod, my accounts are not in sync.

Chosen solution

Short of using Personas for logins on a few Mozilla sites, the only sites I can think of that share a login is addons.mozilla.org and the support forum for that site at forums.mozilla.org

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Version: 5.4.2.0
  • This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.
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Application

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  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:32.0) Gecko/20100101 Firefox/32.0
  • Support URL: https://support.mozilla.org/1/firefox/32.0.3/Linux/en-US/

Extensions

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  • Ubuntu Firefox Modifications 2.9 (ubufox@ubuntu.com)
  • Ubuntu Online Accounts 0.5 (online-accounts@lists.launchpad.net)
  • Unity Desktop Integration 3.0.2 (webapps-team@lists.launchpad.net)
  • Unity Websites integration 2013.09.20.beta ({2e1445b0-2682-11e1-bfc2-0800200c9a66})
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  • YouTube Unblocker 0.5.4 (youtubeunblocker@unblocker.yt)

Javascript

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Graphics

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Modified Preferences

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  • browser.cache.disk.capacity: 358400
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Misc

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  • Accessibility: No
the-edmeister
  • Top 25 Contributor
  • Moderator
5406 solutions 40246 answers

No, Sync aka Firefox Accounts uses a separate "username" and password. In fact, all Mozilla sub-domains have a separate registration and login setup. Some of us just use the same username / email address and password for all the sub-domains for making it easier to remember, but that still doesn't allow us to log in once for all the sub-domains.

How long has it been since you were last able to log in to Sync? Firefox 28 and early versions used a different version of Sync, and Firefox 29 made it necessary to "update" each users Sync account to the new Firefox Account. See this KB article - Sync your Firefox bookmarks, history, passwords and more

No, Sync aka Firefox Accounts uses a separate "username" and password. In fact, all Mozilla sub-domains have a separate registration and login setup. Some of us just use the same username / email address and password for all the sub-domains for making it easier to remember, but that still doesn't allow us to log in once for all the sub-domains. How long has it been since you were last able to log in to Sync? Firefox 28 and early versions used a different version of Sync, and Firefox 29 made it necessary to "update" each users Sync account to the new Firefox Account. See this KB article - [[How to update to the new Firefox Sync]]
James
  • Top 25 Contributor
  • Moderator
1598 solutions 11291 answers

Chosen Solution

Short of using Personas for logins on a few Mozilla sites, the only sites I can think of that share a login is addons.mozilla.org and the support forum for that site at forums.mozilla.org

Short of using Personas for logins on a few Mozilla sites, the only sites I can think of that share a login is addons.mozilla.org and the support forum for that site at forums.mozilla.org