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I noticed after switching from IE9 to Firefox that some website videos will not play. How is this corrected?

Posted

I sometimes want to look at how-to videos. Some play and some do not in Firefox. When a message does come up on the screen it says someting like 'sorry, but the video will not play...do you wish to download the plugin?'. Because I am very catious about what I download, I am not confident about downloading a plugin. Does anyone know what I need for Firefox to play all website videos? +++++++++++++++++++++++++++++++++++++++++++++++ I am adding this to my original question: I see that quick-time is an available plugin...Is this soething that will work? ++++++++++++++++++++++++++++++++++++++++++++++++ Thank you

I sometimes want to look at how-to videos. Some play and some do not in Firefox. When a message does come up on the screen it says someting like 'sorry, but the video will not play...do you wish to download the plugin?'. Because I am very catious about what I download, I am not confident about downloading a plugin. Does anyone know what I need for Firefox to play all website videos? +++++++++++++++++++++++++++++++++++++++++++++++ I am adding this to my original question: I see that quick-time is an available plugin...Is this soething that will work? ++++++++++++++++++++++++++++++++++++++++++++++++ Thank you

Modified by jjn85710

Chosen solution

You need to install the Adobe Flash Plugin version for Firefox.

IE uses the ActiveX version of Flash which isn't compatible with Firefox. And the Google Chrome browser uses yet another version of Flash, code named Pepper.Flash is the only program that I have seen that requires a separate download and installation for different browsers. Patiently waiting until we don't need Flash any longer for viewing video presentations; the first few nails are already in the "coffin".

Just visit the Adobe Flash download page - http://get.adobe.com/flashplayer/ - using Firefox and Adobe will supply the correct version for Firefox.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.12
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • 5.1.30214.0
  • NPWLPG
  • Office Live Update v1.5
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • Yahoo Application State Plugin version 1.0.0.7
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0

More Information

Roland Tanglao
  • Administrator
72 solutions 784 answers

Helpful Reply

Hi jn85710

To play website videos many sites (particularly older ones) require the Adobe Flash Player plugin to play video.

  1. Please try installing the adobe flash player plugin and let us know if that works
  2. Also please give us examples of websites that don't work without a plugin

Cheers! ...Roland

Hi jn85710 To play website videos many sites (particularly older ones) require the Adobe Flash Player plugin to play video. # Please try installing the adobe flash player plugin and let us know if that works # Also please give us examples of websites that don't work without a plugin Cheers! ...Roland

Question owner

Hi,

Thank you for replying. Here is an example of a link that will not play:

play;_ylt=AwrSbgND8yRUwTIA_4tXNyoA;_ylu=X3oDMTB0cDBrYml1BHNlYwNzYwRjb2xvA2dxMQR2dGlkA1NNRTMzOV8x

I do have flash player 15.0 on my computer. But, Firefox does not apparently see it. Does it need to be added to Firefox? If so, what would be a good site to safely download the player?

thanks again,

jjn85710

Hi, Thank you for replying. Here is an example of a link that will not play: play;_ylt=AwrSbgND8yRUwTIA_4tXNyoA;_ylu=X3oDMTB0cDBrYml1BHNlYwNzYwRjb2xvA2dxMQR2dGlkA1NNRTMzOV8x I do have flash player 15.0 on my computer. But, Firefox does not apparently see it. Does it need to be added to Firefox? If so, what would be a good site to safely download the player? thanks again, jjn85710

Question owner

I am attaching a link..I am sorry the other one I sent for some reson will not come up when you copy and paste: I hope this one will show up for you.

The video is the 1st youtube video under how to clean tile grout.

Any help would be appreciated. It plays fine in IE9.

I am attaching a link..I am sorry the other one I sent for some reson will not come up when you copy and paste: I hope this one will show up for you. The video is the 1st youtube video under how to clean tile grout. Any help would be appreciated. It plays fine in IE9.

Question owner

[https://search.yahoo.com/search;_ylt=AnDCXXFSVkchnSL_R8LACbubvZx4?p=how+to+clean+tile+grout+video&toggle=1&cop=mss&ei=UTF-8&fr=yfp-t-442&fp=1 How to clean tile grout video]
the-edmeister
  • Top 25 Contributor
  • Moderator
5406 solutions 40223 answers

Chosen Solution

You need to install the Adobe Flash Plugin version for Firefox.

IE uses the ActiveX version of Flash which isn't compatible with Firefox. And the Google Chrome browser uses yet another version of Flash, code named Pepper.Flash is the only program that I have seen that requires a separate download and installation for different browsers. Patiently waiting until we don't need Flash any longer for viewing video presentations; the first few nails are already in the "coffin".

Just visit the Adobe Flash download page - http://get.adobe.com/flashplayer/ - using Firefox and Adobe will supply the correct version for Firefox.

You need to install the Adobe Flash '''Plugin''' version for Firefox. IE uses the ActiveX version of Flash which isn't compatible with Firefox. ''And the Google Chrome browser uses yet another version of Flash, code named Pepper.Flash is the only program that I have seen that requires a separate download and installation for different browsers. Patiently waiting until we don't need Flash any longer for viewing video presentations; the first few nails are already in the "coffin".'' Just visit the Adobe Flash download page - http://get.adobe.com/flashplayer/ - using Firefox and Adobe will supply the correct version for Firefox.

Question owner

I have tried this but to no avail. I currently have a Windows Vista 64 bit system. I really do not want to revert back to IE9 as I really do like the format and user friendliness of Firefox. But, unless there is a way to watch videos with my current system and using Firefox, then I will have no choice.

I will try again using your URL but I have tried this and it will not install Adobe Flash player where Firefox will recognize it. I will post my results.

Thank you for your reply.

I

I have tried this but to no avail. I currently have a Windows Vista 64 bit system. I really do not want to revert back to IE9 as I really do like the format and user friendliness of Firefox. But, unless there is a way to watch videos with my current system and using Firefox, then I will have no choice. I will try again using your URL but I have tried this and it will not install Adobe Flash player where Firefox will recognize it. I will post my results. Thank you for your reply. I
the-edmeister
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  • Moderator
5406 solutions 40223 answers

Make sure that you don't download the 64-bit version of Plugin Flash. Firefox is a 32-bit browser and needs the 32-bit version of Flash.

Make sure that you don't download the 64-bit version of Plugin Flash. Firefox is a 32-bit browser and needs the 32-bit version of Flash.

Question owner

Well, I cannot believe it. I carefully downloaded Flash 'for other browsers'. It installed as a plugin for Firefox and you were absolutely correct. It downloaded and installed the correct version for Firefox 32 bit.

Now, I have 2 versions of Flash..One with Active-X for IE and one for Firefox. You have solved my issue. I tested and could watch the same video using IE9 and Firefox 32.2.

Thank you so much..I can now sleep tonight :).

Thamk you again for your help..This may also help others who will have the same questions. The only thing I would recommend is that whoever installs either version of Flash Player....make sure you also want to install the added programs that are pre-checked. I did not want to do that, so, I unchecked them before the installation began.

Well, I cannot believe it. I carefully downloaded Flash 'for other browsers'. It installed as a plugin for Firefox and you were absolutely correct. It downloaded and installed the correct version for Firefox 32 bit. Now, I have 2 versions of Flash..One with Active-X for IE and one for Firefox. You have solved my issue. I tested and could watch the same video using IE9 and Firefox 32.2. Thank you so much..I can now sleep tonight :). Thamk you again for your help..This may also help others who will have the same questions. The only thing I would recommend is that whoever installs either version of Flash Player....make sure you also want to install the added programs that are pre-checked. I did not want to do that, so, I unchecked them before the installation began.
the-edmeister
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5406 solutions 40223 answers

You're welcome. Glad I was able to help you.

You're welcome. Glad I was able to help you.

Question owner

I tried to mark it as 'Solved' but an error happened as follows:


"An Error Occurred

Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes."

I will try again later as I want it to be known that you resolved my issue.

I tried to mark it as 'Solved' but an error happened as follows: "An Error Occurred Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes." I will try again later as I want it to be known that you resolved my issue.

Modified by jjn85710

cor-el
  • Top 10 Contributor
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17521 solutions 158427 answers

What reply did you intend to mark as the solution?

There is currently already a reply marked as the solution, so you would first have to click the Undo button next to that reply (Solution chosen by the-edmeister) if you want to mark another reply as the solution.

What reply did you intend to mark as the solution? There is currently already a reply marked as the solution, so you would first have to click the Undo button next to that reply ([/questions/1022053#answer-633507 Solution chosen by the-edmeister]) if you want to mark another reply as the solution.

Question owner

I intended to mark to mark as solved:

Subject: I noticed after switching from IE9 to Firefox that some website videos will not play. How is this corrected?

Sorry for the inconvenience.

jjn85710

I intended to mark to mark as solved: Subject: I noticed after switching from IE9 to Firefox that some website videos will not play. How is this corrected? Sorry for the inconvenience. jjn85710
the-edmeister
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5406 solutions 40223 answers

closing this thread as the marked Solution keeps keeps changing after each new posting is made

<_

''closing this thread as the marked Solution keeps keeps changing after each new posting is made'' <_<!-- the OP is probably hitting the Solution button from the email notification that another reply has been posted -->