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My device is completly stuck because of activation of visual keyboard. All seems frozen even after a reboot!

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  • Last reply by philipp

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Hi, I've just received my firefox OS device, but after only 20 minutes, Outch, I have a very big problem: I have activated visual keyboard, to test it. But now, everything I do trigger a speech reading what is written on buttons (in french) and every operation seems to take a very long time, and do not activate what it is supposed to do.

I cannot access anything, neither apps, neither configuration. I cannot reset the device, and when I try to reboot it, I get the same state than before.

Can you help me?

I am wondering if I keep this device (unusable as this) or if I return it to the seller.

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