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Can't use anymore Gmail with Firefox 32.0.2. Script Crash all the time

Posted

The same thing happends with 30, 32 and 32 versions.

Some time ago I found a solution in internet (the solution make me do things in about:config) and that new configuration works very well (in my desktop computer)... Now I dont remember which changes I made and i can´t find the same solution to apply in my notebook.

So... in my Notebook Gmail doesn´t work with FireFox... and in my desktop, works fine. My Notebook is more powerfull than my desktop machine.

I try other solutions suggested in Firefox Forums but the issue continues... (Factory Reset, Re-install, Javascript not enabled... etc etc) Nothing work...

So in my Notebook I use Firefox (browser that I love and i been using from version 2 or 3) and Google Chrome (Browser that I DON´T LOVE AT ALL) for Gmail

Thanks in advance for any help

The same thing happends with 30, 32 and 32 versions. Some time ago I found a solution in internet (the solution make me do things in about:config) and that new configuration works very well (in my desktop computer)... Now I dont remember which changes I made and i can´t find the same solution to apply in my notebook. So... in my Notebook Gmail doesn´t work with FireFox... and in my desktop, works fine. My Notebook is more powerfull than my desktop machine. I try other solutions suggested in Firefox Forums but the issue continues... (Factory Reset, Re-install, Javascript not enabled... etc etc) Nothing work... So in my Notebook I use Firefox (browser that I love and i been using from version 2 or 3) and Google Chrome (Browser that I DON´T LOVE AT ALL) for Gmail Thanks in advance for any help

Chosen solution

SOLVED !!! I complete uninstalled all Firefox. Deleted all firefox files (https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer)

Then, installed again (Firefox 33.0) and synchronized with my Firefox Sync Account...

And now EVERYTHING is OK again!!!!

(I don´t know how to mark this post as SOLVED)

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 15.0 r0
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • VLC media player Web Plugin 2.1.3
  • Google Update
  • 5.1.30514.0
  • Foxit Reader Plug-In For Firefox and Netscape
  • Picasa plugin
  • GEPlugin
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 32.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
  • Support URL: https://support.mozilla.org/1/firefox/32.0.2/WINNT/es-AR/

Extensions

  • Adblock Plus 2.6.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • CoolPreviews 4.2 ({CE6E6E3B-84DD-4cac-9F63-8D2AE4F30A4B})
  • DownloadHelper 4.9.24 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • DownThemAll! 2.0.17 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • Evernote Web Clipper 5.9.1 ({E0B8C461-F8FB-49b4-8373-FE32E9252800})
  • Ghostery 5.4.0 (firefox@ghostery.com)
  • Magrent 1.0.1 (jid1-9tZMAIdeuiEjHg@jetpack)
  • Save Images 1.0.7 (LDSI_plashcor@gmail.com)
  • Skype Click to Call 7.3.16540.9015 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Bookmarks Checker - check for bad links 3.1.1 (firefoxbookmarkchecker@everhelper.me) (Inactive)
  • Boss Key and Buttons 3.0 (bossknb@ttt-jl.blogspot.com) (Inactive)
  • CSHelper 1.0 ({d91a2be6-3b56-4dfb-97f5-5e48fe3ed473}) (Inactive)
  • Download Sort 2.5.8 ({D9808C4D-1CF5-4f67-8DB2-12CF78BBA23F}) (Inactive)
  • NoScript 2.6.8.42 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 5-16-2014
  • driverDate2:
  • driverVersion: 10.18.10.3621
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.cache.memory.capacity: 65536
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140917194002
  • browser.startup.homepage: about:home
  • browser.startup.homepage_override.buildID: 20140917194002
  • browser.startup.homepage_override.mstone: 32.0.2
  • browser.tabs.warnOnClose: False
  • dom.max_script_run_time: 20
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 32.0.2
  • font.internaluseonly.changed: False
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • network.http.pipelining: True
  • network.http.proxy.pipelining: True
  • places.database.lastMaintenance: 1411562052
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1411133623

Misc

  • User JS: No
  • Accessibility: No
CoryMH 229 solutions 1076 answers

Hello,

Was the about:config change from this article?

I can't imagine any other about:config changes that could result in scripts improving the performance of Gmail except extensions.

Hello, Was the about:config change from this article? * https://support.mozilla.org/en-US/kb/warning-unresponsive-script I can't imagine any other about:config changes that could result in scripts improving the performance of Gmail except extensions.
cor-el
  • Top 10 Contributor
  • Moderator
17764 solutions 160655 answers

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See:

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix: *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support). *Click the "All Crash Reports" button on this page to open the <b>about:crashes</b> page and see all crash reports. If necessary then you can open <b>about:</b> pages via the location/address bar. See: *http://kb.mozillazine.org/Mozilla_Crash_Reporter *https://support.mozilla.org/kb/Mozilla+Crash+Reporter

Question owner

Here they are... but most of the time FireFox frezzes two or five seconds (in windows title apears the message "not responding") and then continues working normally (without crashes)

bp-57cdf8b1-6b0b-4cbb-8ef6-b3b042140926 26/09/2014 05:28 p.m. bp-9f7f80fe-c6ed-4336-9a83-ab6c52140515 15/05/2014 06:18 p.m. bp-6e208129-de2a-4fa3-b92e-d93982140507 07/05/2014 11:35 a.m. bp-c16537e8-c903-4a2c-b808-1f0dc2130508 08/05/2013 05:10 p.m.

Here they are... but most of the time FireFox frezzes two or five seconds (in windows title apears the message "not responding") and then continues working normally (without crashes) bp-57cdf8b1-6b0b-4cbb-8ef6-b3b042140926 26/09/2014 05:28 p.m. bp-9f7f80fe-c6ed-4336-9a83-ab6c52140515 15/05/2014 06:18 p.m. bp-6e208129-de2a-4fa3-b92e-d93982140507 07/05/2014 11:35 a.m. bp-c16537e8-c903-4a2c-b808-1f0dc2130508 08/05/2013 05:10 p.m.
cor-el
  • Top 10 Contributor
  • Moderator
17764 solutions 160655 answers

That are problems (crashes and hangs) with the Shockwave Flash plugin.

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:

That are problems (crashes and hangs) with the Shockwave Flash plugin. You can check for problems with current Shockwave Flash plugin versions and try this: *check for updates for your graphics drive drivers<br>https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration *disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) *disable hardware acceleration in the Flash plugin See also: *http://kb.mozillazine.org/Flash#Troubleshooting

Chosen Solution

SOLVED !!! I complete uninstalled all Firefox. Deleted all firefox files (https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer)

Then, installed again (Firefox 33.0) and synchronized with my Firefox Sync Account...

And now EVERYTHING is OK again!!!!

(I don´t know how to mark this post as SOLVED)

SOLVED !!! I complete uninstalled all Firefox. Deleted all firefox files (https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer) Then, installed again (Firefox 33.0) and synchronized with my Firefox Sync Account... And now EVERYTHING is OK again!!!! (I don´t know how to mark this post as SOLVED)