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Shockwave keeps crashing

Posted

I have had this problem for over 2 years. it doesn't happen all the time, but its really annoying! I have tried suggested fixes but nothing works! I have the latest Firefox. it doesn't seem to matter as I have had this problem with alot of the previous versions too.

1. There is no Flash Player to click on to try to disable the hardware acceleration. 2. Hardware acceleration is not ticked in Firefox options.

I have had this problem for over 2 years. it doesn't happen all the time, but its really annoying! I have tried suggested fixes but nothing works! I have the latest Firefox. it doesn't seem to matter as I have had this problem with alot of the previous versions too. 1. There is no Flash Player to click on to try to disable the hardware acceleration. 2. Hardware acceleration is not ticked in Firefox options.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 15.0 r0
  • Google Update
  • Next Generation Java Plug-in 11.20.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • DivX Web Player version 3.2.3.1164
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.11
  • Citrix Online App Detector Plugin
  • DivX VOD Helper Plug-in
  • 5.1.30514.0
  • LastPass Plugin
  • NPWLPG
  • Plug-in for detecting Nero Kwik Media.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • VLC media player Web Plugin 2.1.3
  • Picasa plugin
  • GEPlugin
  • Pokki Download Helper

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0

More Information

FredMcD
  • Top 10 Contributor
4306 solutions 60427 answers
'''[http://helpx.adobe.com/shockwave/kb/troubleshoot-shockwave-player-installation-windows.html Troubleshoot Shockwave Player installation | Windows]''' '''[http://helpx.adobe.com/shockwave/kb/troubleshoot-shockwave-player-installation-mac.html Troubleshoot Shockwave Player installation | Mac OS]'''