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web page does not open in new tab as well as in that tab

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as soon as i updated firefox version, there seems to be a problem in it. new link does not open up. in get stuck and even after refreshing it does not open up.

as soon as i updated firefox version, there seems to be a problem in it. new link does not open up. in get stuck and even after refreshing it does not open up.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 14.0 r0
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • GEPlugin
  • VLC media player Web Plugin 2.0.2
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint

Application

  • Firefox 33.0
  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
  • Support URL: https://support.mozilla.org/1/firefox/33.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.9.2 (adblockpopups@jessehakanen.net)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • V-bates 2.0.0.444 ({21EAF666-26B3-4a3c-ABD0-CA2F5A326744})
  • YouTube Video Downloader (Lite) 0.1.2 (cccc5f0d-b9d0-4314-88b5-7e27551f9e84@jetpack)
  • IDM CC 7.3.81 (mozilla_cc@internetdownloadmanager.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16384
  • driverDate: 3-24-2012
  • driverDate2:
  • driverVersion: 8.15.10.2702
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1) Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.frecency_experiment: 1
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140911191954
  • browser.startup.homepage_override.buildID: 20140911191954
  • browser.startup.homepage_override.mstone: 33.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 33.0
  • gfx.direct3d.last_used_feature_level_idx: 1
  • media.gmp-manager.lastCheck: 1410724953
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1410725645
  • places.history.expiration.transient_current_max_pages: 52753
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1409333371

Misc

  • User JS: No
  • Accessibility: No
ideato 893 solutions 6250 answers

Hello DurgaPrasad, Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

Restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu , click Help Help-29 and select Restart with Add-ons Disabled.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.


Check specially your V-bates 2.0.0.444 extension, reports mentioned maybe malicious extension.


thank you

Hello DurgaPrasad, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes). Restart in Firefox Safe Mode from the Help menu: *In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''. When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br> [[Image:Safe Mode Fx 15 - Win]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause. ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' -------------------------------------------------------------------------------------------------- Check specially your V-bates 2.0.0.444 extension, reports mentioned maybe malicious extension. thank you