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My computer crashed... My bookmarks do not show up even after logging into Sync.

Posted

Yesterday my hard drive crashed. They replaced the hard drive and got me set up, But I cannot view any of the bookmarks when I log into Sync.

Yesterday my hard drive crashed. They replaced the hard drive and got me set up, But I cannot view any of the bookmarks when I log into Sync.

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 15.0 r0
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.20913.0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.3.133
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Citrix Receiver Plugin (Win32)

Application

  • Firefox 32.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
  • Support URL: https://support.mozilla.org/1/firefox/32.0/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • IDS_SS_NAME IDS_SS_VERSION ({D19CA586-DD6C-4a0a-96F8-14644F340D60}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) 4 Series Internal Chipset
  • adapterDescription2:
  • adapterDeviceID: 0x2e12
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202']
  • directWriteEnabled: False
  • directWriteVersion: 6.1.7601.18245
  • driverDate: 7-19-2010
  • driverDate2:
  • driverVersion: 8.15.10.2182
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) 4 Series Internal Chipset Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.frecency_experiment: 3
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140825202822
  • browser.startup.homepage_override.buildID: 20140825202822
  • browser.startup.homepage_override.mstone: 32.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 32.0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1410281375
  • places.history.expiration.transient_current_max_pages: 104743
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1410281375

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4257 solutions 59604 answers

What kind of issues are you having? Can't log in? Can't link? What else?

What kind of issues are you having? Can't log in? Can't link? What else?

Question owner

I logged into sync, but my bookmarks did not reappear. I did not do the add another machine since I had no clue my hard drive would go bad (it was just replaced a couple of months ago and I went through this without any issues). I don't care about the passwords as I know what they are, just the new links I added within the last couple of months are important. I do not care for Chrome, but they do the bookmarks right. I would rather not have a third party add-on storing them either as a security/privacy issue. Windows Repair failure.. no surprise there. Though they changed it so the blue screen of death is now a pink screen...

I logged into sync, but my bookmarks did not reappear. I did not do the add another machine since I had no clue my hard drive would go bad (it was just replaced a couple of months ago and I went through this without any issues). I don't care about the passwords as I know what they are, just the new links I added within the last couple of months are important. I do not care for Chrome, but they do the bookmarks right. I would rather not have a third party add-on storing them either as a security/privacy issue. Windows Repair failure.. no surprise there. Though they changed it so the blue screen of death is now a pink screen...

Modified by IndigloBlonde

FredMcD
  • Top 10 Contributor
4257 solutions 59604 answers

I will call for help for you.

In the meantime, please check these articles; https://support.mozilla.org/en-US/search?esab=a&w=1&q=sync

I will call for help for you. In the meantime, please check these articles; '''https://support.mozilla.org/en-US/search?esab=a&w=1&q=sync'''
FredMcD
  • Top 10 Contributor
4257 solutions 59604 answers

BTW, as to password add-ons, they all use the Firefox Password Manager. They just tweak it to operate better.

BTW, as to password add-ons, they all use the Firefox Password Manager. They just tweak it to operate better.