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Java Browser Plugin in openSUSE regularly crashes

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Java Browser Plugin regularly crashes. See the crash report https://crash-stats.mozilla.com/report/index/d83b780d-49e6-496e-9542-6c6862140904 openSUSE Forum link https://forums.opensuse.org/showthread.php/500706-Java-browser-plugin-regulary-crashes?p=2662768#post2662768

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • Next Generation Java Plug-in 10.67.2 for Mozilla browsers
  • Mime Type x-skype for Skype Buttons
  • Plugin for Installing Applications (new)

Application

  • Firefox 31.0
  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:31.0) Gecko/20100101 Firefox/31.0
  • Support URL: https://support.mozilla.org/1/firefox/31.0/Linux/en-US/

Extensions

  • Compare Hatke 0.20 (jid1-9ETkKdBARv7Iww@jetpack)
  • DownloadHelper 4.9.23 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • DownThemAll! 2.0.17 ({DDC359D1-844A-42a7-9AA1-88A850A938A8})
  • Facebook Phishing Protector 4.4.3 ({023e9ca0-63f3-47b1-bcb2-9badf9d9ef28})
  • Ghostery 5.3.2 (firefox@ghostery.com)
  • openSUSE Firefox Extensions 1.0.2 (susefox@opensuse.org)
  • Pocket 3.0.5 (isreaditlater@ideashower.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • YouTube Video and Audio Downloader 0.3.8 (feca4b87-3be4-43da-a1b1-137c24220968@jetpack)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile
  • adapterDeviceID: Mesa DRI Intel(R) Ivybridge Mobile
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: Intel Open Source Technology Center
  • driverDate:
  • driverVersion: 3.0 Mesa 9.2.3
  • info: {u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 2
  • webglRenderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) Ivybridge Mobile
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 4
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 2014072000
  • browser.startup.homepage: chrome://branding/locale/browserconfig.properties
  • browser.startup.homepage_override.buildID: 2014072000
  • browser.startup.homepage_override.mstone: 31.0
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 31.0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1409829735
  • places.history.expiration.transient_current_max_pages: 99015
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1409829735

Misc

  • User JS: No
  • Accessibility: No
guigs
  • Top 10 Contributor
  • Administrator
  • Moderator
801 solutions 9087 answers

Does Java even have a version 10.7? http://www.java.com/en/download/help/index_installing.xml?os=SUSE+Linux&j...

Please scan for malware. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Sorry about that* wrong platform please see corel's comment

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Does Java even have a version 10.7? [http://www.java.com/en/download/help/index_installing.xml?os=SUSE+Linux&j=7&n=20] Please scan for malware. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which work with your existing antivirus software: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] Sorry about that* wrong platform please see corel's comment * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller] * [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page]) * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back to us!

Modified by guigs

cor-el
  • Top 10 Contributor
  • Moderator
12910 solutions 118408 answers

Helpful Reply

Note that the OP is on Linux, so malware scanners for the Windows platform wouldn't apply.

Java 10.x.x refers to Java 7 versions (current is 10.67.2 = 7u67)and Java 11.x.x refers to Java 8 (current 11.20.2 = 8u20)

  • Firefox/Tools > Add-ons > Plugins

You could give Java 8 a try to see if that version crashes as well.

Note that the OP is on Linux, so malware scanners for the Windows platform wouldn't apply. Java 10.x.x refers to Java 7 versions (current is 10.67.2 = 7u67)and Java 11.x.x refers to Java 8 (current 11.20.2 = 8u20) *Firefox/Tools > Add-ons > Plugins You could give Java 8 a try to see if that version crashes as well. *http://www.oracle.com/technetwork/java/javase/downloads/index.html

Question owner

It is definitely Java 7 Update 67. OK I will give Java 8 a try.

It is definitely Java 7 Update 67. OK I will give Java 8 a try.

Question owner

Ok. I should have written this before. Steps to recreate the problem I'm facing: 1. Go to www.scopus.com (in any linux environment in my case openSUSE) 2. Search a phrase in search box 3. Select the multiple search results using the check box. 4. Download them by clicking the download button. 5. A new browser window opens. 6. There is considerable delay both in case of windows and openSUSE. Java plugin successfully runs after the delay in case of windows but not in case of openSUSE. The IcedTea plugin doesn't crashes but doesn't work properly either.

Please, redo the steps and then post the results.

Ok. I should have written this before. Steps to recreate the problem I'm facing: 1. Go to www.scopus.com (in any linux environment in my case openSUSE) 2. Search a phrase in search box 3. Select the multiple search results using the check box. 4. Download them by clicking the download button. 5. A new browser window opens. 6. There is considerable delay both in case of windows and openSUSE. Java plugin successfully runs after the delay in case of windows but not in case of openSUSE. The IcedTea plugin doesn't crashes but doesn't work properly either. Please, redo the steps and then post the results.