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youtube videos stall unless mouse is moving happened last year i fixed now happening again sept 3 2014

  • 7 replies
  • 5 have this problem
  • 39 views
  • Last reply by cor-el

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this same problem happened last year & i fixed it but can't remember how. it's just started again this morning sept 3 2014. video accleration box was unticked - so i ticked it & then restarted mf then unticked - no change

All Replies (7)

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actually even worse... when I enter any website, I have to keep the mouse moving or the screen freezes

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Does that happen in Firefox safe mode? It could be an extension causing problems.

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thanks for your reply finitarry yes it still happens in safe mode but with a subtle difference. the movement of the mouse doesn't have to be so frequent.

ie: in 'normal mode' i have to move the mouse continuously to enable page to load or video to play. in safe mode i need to move the mouse about every 5 seconds to enable activity. this is so frustrating i'm sure i'm not the only one. i hope you can help

Modified by rhythmdr

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touching any key also unfreezes!

with videos actually sound continues to play but not vision

Modified by rhythmdr

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tried so many things ...given up & gone to google chrome - sorry

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You could try disabling hardware acceleration and checking for malware.

List of malware removers:

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:

If you like Mozilla browsers better, you might like SeaMonkey. Its interface is a bit different from that of Firefox.

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Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.