Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

How dumb did Firefox Management Get?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by philipp

more options

So I finally get a Surface Pro 3 and bring it home. Excited to install the "touch" version of Firefox, since I've used it on my non-touch computers for at least a decade, only to find that they've cancelled the development.

WTF?! Seriously? Worse is that I found the reason posted in a blog, "Not enough interest". Hmm, maybe it's because nobody knew about it? Even those that did, couldn't get it to work in the touch environment. Maybe it's because it wasn't released as a "release" and always as a Beta?

Here is a fact, you've lost this user for good. Development on this old version of non-touch is what you should stop on. I mean, what computers today AREN'T touch screen? If they're not, your current and even past versions are more than enough.

Firefox had a chance to gain some ground but that is now gone. Instead they've chosen to go with the smaller market Android, build their own OS (Good luck with that) and continue developing a "desktop" mode that is more than fine.

Instead they're leaving behind a market share that is larger than both Apple and Android COMBINED. Here's an idea - FIRE your management team 'cause they don't know crap about their users. If you ever release a version in the Windows Market, great. Until then, I'm gone and I'm sure I'm not alone.

Thanks but now I have to get this impossible to use desktop version off my Surface.

All Replies (1)

more options

hello dniezby, this is a primarily community-run support forum and intended to provide technical troubleshooting. so it's not the right place for general discussion about product decisions. please either use https://input.mozilla.org/feedback or mozilla's mailing lists instead - i'm therefore going to lock this thread. thank you for your understanding!

Mozilla Support rules and guidelines