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How do I stop Firefox for asking for a certificate for every site I visit?

Posted

This is a burdensome extra step I have never seen before when using the firefox browser. Sometimes it even blocks me from being able to sign a petition or visit a website that I know to be trusted. How do I uninstall or at least make it less sensitive?

This is a burdensome extra step I have never seen before when using the firefox browser. Sometimes it even blocks me from being able to sign a petition or visit a website that I know to be trusted. How do I uninstall or at least make it less sensitive?

Additional System Details

Installed Plug-ins

  • Google Update
  • WildTangent Games App V2 Presence Detector
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5322 solutions 23502 answers

hello Gailsfirefox, first please make sure that the date & time is set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:

  • what is the error code shown under technical details on the error page?

in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):

  • which issuer information does the certificate contain?

thank you!

"This Connection is Untrusted" error message appears - What to do

hello Gailsfirefox, first please make sure that the date & time is set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors: * what is the '''error code''' shown under ''technical details'' on the error page? in case the error code equals ''sec_error_unknown_issuer'', please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions): * which '''issuer information''' does the certificate contain? thank you! [["This Connection is Untrusted" error message appears - What to do]]