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Addon removle problem

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  • Last reply by guigs

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Dear firefox support,

I have encountered quite a strange problem... I had flash working perfectly on my android device (samsung galaxy s5 g900f), that until i installed Addblock plus addon, since than i can't plat certain flash videos. I have tried to uninstall it from the tools>addon menu, but uninstalling did not solve the problem, flash videos still could not play with firefox on my device. So next i tried to uninstall firefox completely and reinstall it, that did not solve the problem as well. I have also tried to reinstall the adobe flash player, again that did not helped. I have tried to remove it manually through the about:config, again with no success. Is there a way to uninstall firefox completely from an android device so that the addon data will be removed as well? Any solution will be welcomed.

Thank you,

Mosbin

Dear firefox support, I have encountered quite a strange problem... I had flash working perfectly on my android device (samsung galaxy s5 g900f), that until i installed Addblock plus addon, since than i can't plat certain flash videos. I have tried to uninstall it from the tools>addon menu, but uninstalling did not solve the problem, flash videos still could not play with firefox on my device. So next i tried to uninstall firefox completely and reinstall it, that did not solve the problem as well. I have also tried to reinstall the adobe flash player, again that did not helped. I have tried to remove it manually through the about:config, again with no success. Is there a way to uninstall firefox completely from an android device so that the addon data will be removed as well? Any solution will be welcomed. Thank you, Mosbin

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Hi Mosbin,

It is possible to remove the app data from the Application Manager in the Android settings. However keep in mind this will be like a fresh install.