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Since Thursday, the synchronisation not working (unknown problem, but correctly login)

  • 12 replies
  • 2 have this problem
  • 72 views
  • Last reply by Totoche2607

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hello,

since Thursday the synchronization failed, but i'm correctly login in "https://accounts.firefox.com/settings" (i try without antivirus and firewall)

i specify, this is not a creation account. i have no pb for 2 month (i create new account with ff 30...)

i can put my "about:sync-log" if someone is interested in ...

Thank you

Modified by NoahSUMO

Chosen solution

thanks, the error appears to be caused by the synced history items - can you try to turn off the synchronisation of your history for testing purposes?

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All Replies (12)

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hello Totoche2607, yes if you could copy the contents of the last error from about:sync-log to http://pastebin.mozilla.org/ or a similar service and paste a link here on the forum, this would be very helpful in assessing the problem. thank you!

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hello philipp, Today sync log [http://pastebin.mozilla.org/6034326] if you see something special in this log, i can try different solution...

thank you for your help

Modified by Totoche2607

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Chosen Solution

thanks, the error appears to be caused by the synced history items - can you try to turn off the synchronisation of your history for testing purposes?

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Thank you :-)), It works !

Do you think this is because of my use ? a extension ? (for not to do it again!!)

anyway thank you again

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there appears to be a size limit for syncing history that you may have hit...

Modified by philipp

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but I just try to turn on 5 minutes later ... and same pb before your solution...

for me it's not a pb to let turn it off the synchronisation of my history. (but, if you think it can help (and if it's not because of me !), I can open a ticket on bugzilla...)

thanks

(sorry i haven't see your last replie... i don't see nothing special in history ... the only thing i see for that kind of thing is my modification of browser.sessionstore.max_tabs_undo;99 )

Modified by Totoche2607

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when you inspect your firefox history (ctrl+shift+h) do you see anything unusual there (for example one particular site that creates 100s of entries for one single visit)?

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Do you have any other problems with the history or bookmark?

This could indicate a problem with the places.sqlite file.


There is some info in this bug report.

  • bug 985930 - History older than 6 months is not synced

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

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- no specific pb with history or bookmark (but i recently copy/past many bookmarks from a "portable FF" ...)

- i have a older,but disable, ext since long time (Vacuum Places Improved)

- Places Maintenance : http://pastebin.mozilla.org/6040942 but to be honest, it is possible that my places.sqlite file wasn't very clean, because I translated extensions and test them ... not very clean!

- for example, if you see my sync log on line 211 and 212, they are ref to adblockplus that i remove since a long time for adblock edge ...

- I'll take the time to read your other links and maybe to reset my history (it's not really important)

it's just that it bothered me to have a pb with sync just when I wait for my firefoxOS phone !... (but if it's just for the history, it's really not a problem as long as I have it in local on my pc ...)

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hello,

I reset my history and the sync is ok after that, with history on ... (i read your mozillazine link and have nothing what is described.)

So if i understand the problem come from options/privacy/"Remember history" after a certain time...

anyway thank you both

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i was in contact with a mozilla dev working on sync and he meant that even if you "remember history" the size issue shouldn't come up under normal circumstances - so maybe let's take this as a one-off failure.
in case it reappears you might really consider filing a bug report (but then it may be useful to submit your history files to the devs in some private way)...

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ok so I'll put again "remember history" just to see what happens ...