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Set up sync on new mac air to work with existing desktop G5; sync enabled but nothing happens. both machines are running FF31.0 and mavericks.

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Existing mac G5 desktop running Mavericks 10.9.4 and FFox 31.0. Just got a new mac air running same OS and FFox versions. Set up sync on the new air and it said "Sync enabled. Firefox will begin syncing momentarily" and nothing happens. Ever. I have uninstalled and reinstalled Firefox on the laptop several times. Have disconnected and reconnected several times. Same thing. Any ideas? Thanks!

Existing mac G5 desktop running Mavericks 10.9.4 and FFox 31.0. Just got a new mac air running same OS and FFox versions. Set up sync on the new air and it said "Sync enabled. Firefox will begin syncing momentarily" and nothing happens. Ever. I have uninstalled and reinstalled Firefox on the laptop several times. Have disconnected and reconnected several times. Same thing. Any ideas? Thanks!

Chosen solution

  • Do you have cookies enabled?
  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

pastebin.mozilla.org is handy, please set the expiration date to more than a day.

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Additional System Details

Installed Plug-ins

  • Dashlane plugin
  • Provides information about the default web browser
  • Shockwave Flash 14.0 r0
  • Garmin Communicator Plug-in Version 4.2.0.0
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Garmin Communicator Plug-in Version 4.1.0.0
  • 5.1.20513.0
  • Plug-in for Workspace
  • Office Live Update v1.0
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.8
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • Picasa plugin.
  • RealPlayer Plugin
  • npmnqmp 071706000001
  • iPhoto6
  • DivX Content Upload Plug-In: Uploads DivX video in your browser!

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:31.0) Gecko/20100101 Firefox/31.0

More Information

guigs 1072 solutions 11697 answers

Chosen Solution

  • Do you have cookies enabled?
  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

pastebin.mozilla.org is handy, please set the expiration date to more than a day.

* Do you have cookies enabled? * How do I turn on sync logs: # Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks # Restart Firefox and look at: about:sync-log # Logs and error messages will be located here pastebin.mozilla.org is handy, please set the expiration date to more than a day.