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Firefox tab freeze or content shakes

Posted

Hello

I have two issues I think are related.

sometimes Firefox freeze on one tab when I click on a Firefox/thunderbird link or sometimes when I look a a youtube video, it is random. When it freeze I can click on another tab and have the correct title for it but the conten stay frozen on the same tab.

Sometimes it does not freeze but the web content shakes itself and stop shaking when I open a new tab.

I have tried safe mode : same issue. I have created a new profile : same issue.

Thanks

Hello I have two issues I think are related. sometimes Firefox freeze on one tab when I click on a Firefox/thunderbird link or sometimes when I look a a youtube video, it is random. When it freeze I can click on another tab and have the correct title for it but the conten stay frozen on the same tab. Sometimes it does not freeze but the web content shakes itself and stop shaking when I open a new tab. I have tried safe mode : same issue. I have created a new profile : same issue. Thanks

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • This plug-in detects the presence of iTunes when opening iTunes Store URLs in a web page with Firefox.
  • The Videos 3.10.1 plugin handles video and audio streams.
  • DivX Web Player version 1.4.0.233
  • The Adobe Reader plugin is used to enable viewing of PDF and FDF files from within the browser.

Application

  • Firefox 31.0
  • User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:31.0) Gecko/20100101 Firefox/31.0
  • Support URL: https://support.mozilla.org/1/firefox/31.0/Linux/fr/

Extensions

  • Adblock Edge 2.1.4 ({fe272bd1-5f76-4ea4-8501-a05d35d823fc})
  • HTTPS-Everywhere 3.5.3 (https-everywhere@eff.org)
  • NoScript 2.6.8.36 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Ubuntu Firefox Modifications 2.9 (ubufox@ubuntu.com)
  • Ubuntu Online Accounts 0.5 (online-accounts@lists.launchpad.net)
  • Unity Desktop Integration 3.0.2 (webapps-team@lists.launchpad.net)
  • Unity Websites integration 2013.09.20.beta ({2e1445b0-2682-11e1-bfc2-0800200c9a66})
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA Corporation -- GeForce 8400 GS/PCIe/SSE2
  • adapterDeviceID: GeForce 8400 GS/PCIe/SSE2
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: NVIDIA Corporation
  • driverDate:
  • driverVersion: 3.3.0 NVIDIA 340.24
  • info: {u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 1
  • webglRenderer: NVIDIA Corporation -- GeForce 8400 GS/PCIe/SSE2
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 4
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140715214335
  • browser.startup.homepage: http://www.ubuntu-fr.org/
  • browser.startup.homepage_override.buildID: 20140715214335
  • browser.startup.homepage_override.mstone: 31.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 31.0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1407533261
  • places.history.expiration.transient_current_max_pages: 52589
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1407227809

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
12303 solutions 113948 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Debapriya Bhattacharya 59 solutions 652 answers

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

For Firefox versions previous to 29.0:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" Button reset button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

For Firefox 29.0 and above:

  1. Click the menu button New Fx Menu , click help Help-29 and select Troubleshooting Information.Now, a new tab containing your troubleshooting information should open.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox" Button reset . Click on it.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Hello, The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br> '''Note''': ''This will cause you to lose any Extensions and some Preferences.'' *Open websites will not be saved in Firefox versions lower than 25. To Reset Firefox do the following: '''For Firefox versions previous to 29.0:''' #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox"[[Image:Button reset]] button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. '''For Firefox 29.0 and above:''' #Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''.Now, a new tab containing your troubleshooting information should open. #At the top right corner of the page, you should see a button that says "Reset Firefox"[[Image:Button reset]]. Click on it. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us! Thank you.

Question owner

As I said previously, I tried Firefox 31 with a new profile so I think it is the same thing that resetting it isn't it ?

As I said previously, I tried Firefox 31 with a new profile so I think it is the same thing that resetting it isn't it ?

Question owner

I have already tried in safe mode with no change but I will give it a new try

I have already tried in safe mode with no change but I will give it a new try

Question owner

In fact, the shaking of the screen seems appears when the personnal bar is displayed and not when it is not displayed.

In fact, the shaking of the screen seems appears when the personnal bar is displayed and not when it is not displayed.
kyle41z 0 solutions 3 answers

this happened to me a few minuites ago, i thought it was just general lagg of my computer but then i checked my internet connection, tried loading google and it was so slow. rebooted my computer and still nothing. But then, i reload internet and everything is fine... long story short i think its down to internet connectivity.

this happened to me a few minuites ago, i thought it was just general lagg of my computer but then i checked my internet connection, tried loading google and it was so slow. rebooted my computer and still nothing. But then, i reload internet and everything is fine... long story short i think its down to internet connectivity.

Question owner

it seems to be related to the bookmarks firefox toolbar (what I called personnal bar two post earlier)

it seems to be related to the bookmarks firefox toolbar (what I called personnal bar two post earlier)

Helpful Reply

The bug still continues even with the bookmarks firefox toolbar disabled.

The bug still continues even with the bookmarks firefox toolbar disabled.
cor-el
  • Top 10 Contributor
  • Moderator
12303 solutions 113948 answers

What content is there on the Bookmarks Toolbar?

Is there anything other than "Bookmarks Toolbar items" if you check the in Customize mode?

  • "3-bar" Firefox menu button > Customize
  • View > Toolbars > Customize

Are there any other toolbars present in Firefox?

You can check for problems caused by a corrupted localstore.rdf file.

What content is there on the Bookmarks Toolbar? Is there anything other than "Bookmarks Toolbar items" if you check the in Customize mode? *"3-bar" Firefox menu button > Customize *View > Toolbars > Customize Are there any other toolbars present in Firefox? You can check for problems caused by a corrupted localstore.rdf file. *http://kb.mozillazine.org/Corrupt_localstore.rdf

Question owner

- What content is there on the Bookmarks Toolbar? there is all the bookmarks, 40-50 bookmarks more or less.

- Is there anything other than "Bookmarks Toolbar items" if you check the in Customize mode? ! yes there is the torrent finder toolbar and a button to show my torrent's status with my torrent client, but there are a line below the bookmarks toolbat items

I precise that i changed my distro today with a fresh install and put the 64 bits of Ubuntu instead of the 32 bits but I kept my home and my data separate.

- What content is there on the Bookmarks Toolbar? there is all the bookmarks, 40-50 bookmarks more or less. - Is there anything other than "Bookmarks Toolbar items" if you check the in Customize mode? ! yes there is the torrent finder toolbar and a button to show my torrent's status with my torrent client, but there are a line below the bookmarks toolbat items I precise that i changed my distro today with a fresh install and put the 64 bits of Ubuntu instead of the 32 bits but I kept my home and my data separate.