Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Original mail disappears when forwarding if I inadvertently attempt an edit of the original.

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by finitarry

STI01
STI01
more options

This problem occurs when I am creating a reply to an incoming mail. After hitting the reply button, I will sometimes inadvertantly mix up (click on) the original mail message rather than the response I'm typing. This happens when my desktop is crowded and because of the way the reply message stacks on top of the original. Anyway, If I inadvertently attempt to edit or delete any part of the ORIGINAL mail, it just disappears in a flash, without warning, as if it has been deleted. Now, I know that original mail cannot be edited but why does it disappear? My reply message remains OK but the original disappears without a trace. Where does it go? Can it be retrieved?

This problem occurs when I am creating a reply to an incoming mail. After hitting the reply button, I will sometimes inadvertantly mix up (click on) the original mail message rather than the response I'm typing. This happens when my desktop is crowded and because of the way the reply message stacks on top of the original. Anyway, If I inadvertently attempt to edit or delete any part of the ORIGINAL mail, it just disappears in a flash, without warning, as if it has been deleted. Now, I know that original mail cannot be edited but why does it disappear? My reply message remains OK but the original disappears without a trace. Where does it go? Can it be retrieved?

All Replies (3)

finitarry
finitarry
more options

I would suggest moving either the compose/reply window or the message window so that they do not overlap. The new position of the window should be preserved.

STI01
STI01 Question owner
more options

I figured that part out already, thanks.

What I posted was an attempt to discover why the original mail disappears, where does it go, and can it be retrieved?

It's really annoying to have the original message just disappear on those occasions when I inadvertently to click on the wrong window.

John

finitarry
finitarry
more options

It is probably some setting you have, but I have never had anything like that happen, and I cannot find anything in the interface that looks remotely like that.