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I am unable to sync my android device. Sync works with other devices, just not on the new Android device.

  • 2 replies
  • 6 have this problem
  • 393 views
  • Last reply by Nsmith2012

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I use ff on two other Android devices and two windows pc's with no problems. I bought a new phone and I have been unable to sync in any way. Every time I try something new, ff views my sync attempt as a new account.

Chosen solution

There is a new Sync system, if you have an older sync account see https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync about migrating it.

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Chosen Solution

There is a new Sync system, if you have an older sync account see https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync about migrating it.

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Thank you! This worked perfect.

I must admit, I did search for something like this, but I was unable to locate this info. Thanks for the link!