Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I get the awesome bar back. In v. 31 I have lost it and my search box has no search engines. I did use the classic restorer back a few versions, but I d

  • 2 replies
  • 2 have this problem
  • Last reply by cor-el

more options

This might be a duplicate-I neglected to click submit-so am trying again. Since I upgraded to v. 31, my location bar makes me type the address in exactly, or else it says not a valid address. I guess somewhere the awesome bar got lost. Also, my search box does not have any search engines listed at all. Back around v. 29 I added the classic theme restorer addon, but did not think that would have affected the location and search bars as it upgraded. Any help you can give me will really be appreciated. I have worked on this for days. At one, time the location bar was gone completely. Thanks in advance! mlj

All Replies (2)

more options

Wow, days! Could you try this test:

Create a new Firefox profile

A new profile will have your system-installed plugins (e.g., Flash) and extensions (e.g., security suite toolbars), but no themes, other extensions, or other customizations. It also should have completely fresh settings databases and a fresh cache folder.

Exit Firefox and start up in the Profile Manager using Start > search box (or Run):

firefox.exe -P

Do not delete anything here. Any time you want to switch profiles, exit Firefox and return to this dialog.

Click the Create Profile button, give it a name like Aug6, and skip the option to change the folder location. Then start Firefox in the new profile you created.

The profile won't have any history, so initially you won't get suggestions in the address bar. However, does it seem to work otherwise, or is the search box still broken?

When returning to the Profile Manager, you might be tempted to use the Delete Profile button. But... it's a bit too easy to accidentally delete your "real" profile, so I recommend resisting the temptation. If you do want to clean up later, I suggest making a backup of all your profiles first in case something were to go wrong.

more options

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

  • Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.