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Never been able to open PDF doc in FF

Posted

I am running ver 32 and I checked the Pref for pdf and it is set to "Preview in Firefox". I did upgrade to ver 32 today and restarted ff but still unable to open in ff.

My wife also has an iMac with the same os, 10.9.4 and her ff works correctly and opens the pdf doc in ff. I checked her ver and it says 31 and it is up to date. ?? It upgraded from 30 when I checked it and restarted ff which is normal.

I really need some help with this. Thanks in advance.

Andy

I am running ver 32 and I checked the Pref for pdf and it is set to "Preview in Firefox". I did upgrade to ver 32 today and restarted ff but still unable to open in ff. My wife also has an iMac with the same os, 10.9.4 and her ff works correctly and opens the pdf doc in ff. I checked her ver and it says 31 and it is up to date. ?? It upgraded from 30 when I checked it and restarted ff which is normal. I really need some help with this. Thanks in advance. Andy

Chosen solution

Could you switch the setting for the following plugin to "Never Activate" in case it is conflicting somehow:

  PDF Browser Plugin 
  View PDF documents within your web browser
  Publisher: Schubert|it

Open the Add-ons page using either:

  • Command+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. You should find it on the right side in alphabetical order.

Does that help?

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Provides information about the default web browser
  • Shockwave Flash 14.0 r0
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Garmin Communicator Plug-in Version 4.1.0.0
  • Office Live Update v1.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Garmin Communicator Plug-in Version 4.0.3.0
  • View PDF documents within your web browser.
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • iPhoto6

Application

  • Firefox 32.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:32.0) Gecko/20100101 Firefox/32.0
  • Support URL: https://support.mozilla.org/1/firefox/32.0/Darwin/en-US/

Extensions

  • BYTubeD - Bulk YouTube video Downloader 1.1.1 (bytubed@cs213.cse.iitk.ac.in)
  • Download YouTube Videos as MP4 1.7.24 ({b9bfaf1c-a63f-47cd-8b9a-29526ced9060})
  • DownloadHelper 4.9.22 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Easy YouTube Video Downloader 7.0 ({c0c9a2c7-2e5c-4447-bc53-97718bc91e1b})
  • Flash Video Downloader - YouTube Full HD Download 6.1.2 (artur.dubovoy@gmail.com)
  • FlashStopper 1.2.2 (flashstopper@byo.co.il)
  • Garmin Communicator 4.1.0 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E})
  • Inbox Toolbar 1.2.0.52 (inboxcomtoolbar@inbox.com)
  • KickassTorrents Toolbar 0.1 ({44C2CACE-0D2F-4BA1-9D71-09D398B9E42E})
  • MapQuest Toolbar 5.51.20.9678 ({4D1E692F-D179-413b-A987-EEEAAD85DDB3})
  • NetVideoHunter 1.16 (netvideohunter@netvideohunter.com)
  • PDF Download 3.0.0.2 ({37E4D8EA-8BDA-4831-8EA1-89053939A250})
  • PDF Viewer 1.0.277 (uriloader@pdf.js)
  • Quick Maps 1.9.1 (map@quickmaps.me)
  • Searchme 2.1 (searchme@mybrowserbar.com)
  • Slick Savings 3.2 (savingsslider@mybrowserbar.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • User Agent Switcher 0.7.3 ({e968fc70-8f95-4ab9-9e79-304de2a71ee1})
  • Yahoo! Toolbar 3.2.4.20140604103324 ({635abd67-4fe9-1b23-4f01-e679fa7484c1})
  • Aimersoft Video Converter 4.0.0 ({F4B77370-4E5B-11E2-BCFD-0800200C9A66}) (Inactive)
  • Amazon Shopping Assistant by Spigot 1.7 (saamazon@mybrowserbar.com) (Inactive)
  • codec-M 1.0.0.1 ({EEF73632-A085-4fd3-A778-ECD82C8CB297}) (Inactive)
  • Ebay Shopping Assistant by Spigot 1.7 (saebay@mybrowserbar.com) (Inactive)
  • FoxyTunes 4.3.6 ({463F6CA5-EE3C-4be1-B7E6-7FEE11953374}) (Inactive)
  • MyWebSearch Toolbar 1.3 (thundersox@iaccap.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x6720
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 9
  • numTotalWindows: 9
  • webglRenderer: ATI Technologies Inc. -- ATI Radeon HD 6970M OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

  • accessibility.browsewithcaret: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 2
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 7
  • browser.search.param.tsoxprid: ZNfox003RXUS
  • browser.search.param.tsoxtbid: 48CF4487-431C-4143-9CB4-3ED85A16C41A-TS
  • browser.search.param.yahoo-fr: moz2-ytff-
  • browser.search.param.yahoo-fr-cjkt: moz2-ytff-
  • browser.search.useDBForOrder: True
  • browser.sessionstore.restore_on_demand: False
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140728123914
  • browser.startup.homepage: http://www.yahoo.com/
  • browser.startup.homepage_override.buildID: 20140728123914
  • browser.startup.homepage_override.mstone: 32.0
  • browser.tabs.loadInBackground: False
  • dom.disable_open_during_load: False
  • dom.max_chrome_script_run_time: 0
  • dom.max_script_run_time: 20
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 32.0
  • font.size.variable.x-western: 12
  • gfx.blacklist.direct2d: 3
  • gfx.blacklist.layers.direct3d9: 3
  • keyword.URL: https://search.yahoo.com/search?fr=spigot-adr-ffmac&ei=utf-8&ilc=12&type=576859&p=
  • network.cookie.prefsMigrated: True
  • network.protocol-handler.warn-external.dnupdate: False
  • places.database.lastMaintenance: 1406925403
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1300905172
  • plugin.disable_full_page_plugin_for_types: application/postscript,,,,,,,,,,application/vnd.adobe.xdp+xml,application/vnd.fdf,application/vnd.adobe.xfd+xml,,,,,,,,,application/pdf
  • plugin.importedState: True
  • plugin.state.adobepdfviewernpapi: 0
  • plugin.state.pdf browser plugin: 2
  • plugin.state.quicktime plugin: 2
  • plugin.state.silverlight: 0
  • privacy.cpd.cookies: False
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.default_personal_cert: Select Automatically
  • security.disable_button.openCertManager: False
  • security.disable_button.openDeviceManager: False
  • security.OCSP.disable_button.managecrl: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1406407351

Misc

  • User JS: No
  • Accessibility: No
jscher2000
  • Top 10 Contributor
8792 solutions 71912 answers

Chosen Solution

Could you switch the setting for the following plugin to "Never Activate" in case it is conflicting somehow:

  PDF Browser Plugin 
  View PDF documents within your web browser
  Publisher: Schubert|it

Open the Add-ons page using either:

  • Command+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. You should find it on the right side in alphabetical order.

Does that help?

Could you switch the setting for the following plugin to "Never Activate" in case it is conflicting somehow: PDF Browser Plugin ''View PDF documents within your web browser'' Publisher: Schubert|it Open the Add-ons page using either: * Command+Shift+a * "3-bar" menu button (or Tools menu) > Add-ons In the left column, click Plugins. You should find it on the right side in alphabetical order. Does that help?

Question owner

Thanks jscher2000

I downloaded PDF Download 3.0.0.2 before reading your suggestion and nothing. I deleted the file you mentioned and the problem persisted. So, I disable the PDF Download 3.0.0.2 and PDF Viewer 1.0.277, which I had tried a long time ago and tried it again. Touché, it now works.

I am one who tries something and expects it to work. I am not one to try to find out why it is broken. Not enough patience!

But that is why there are folks like you who fix our screw ups.

Thanks for finding the fix.

Andy

Thanks jscher2000 I downloaded PDF Download 3.0.0.2 before reading your suggestion and nothing. I deleted the file you mentioned and the problem persisted. So, I disable the PDF Download 3.0.0.2 and PDF Viewer 1.0.277, which I had tried a long time ago and tried it again. Touché, it now works. I am one who tries something and expects it to work. I am not one to try to find out why it is broken. Not enough patience! But that is why there are folks like you who fix our screw ups. Thanks for finding the fix. Andy