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Firefox crashes

LynneRae
LynneRae
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latest crash bp-a6786c16-a0ab-4481-911e-95ed62140801 8/1/2014 9:31 AM

Persistent crashing, sometimes worse than other times, have checked malware, updated to current Firefox, reloaded, tried everything. Does not crash when opening, either when I'm reading a site or linking to something from that site. It has now become virtually unuseable.

latest crash bp-a6786c16-a0ab-4481-911e-95ed62140801 8/1/2014 9:31 AM Persistent crashing, sometimes worse than other times, have checked malware, updated to current Firefox, reloaded, tried everything. Does not crash when opening, either when I'm reading a site or linking to something from that site. It has now become virtually unuseable.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Your crash report is very similar to one from the other day. Could you check out this post for next steps:

https://support.mozilla.org/questions/1012947#answer-609590

"That is a problem with the dtwxsvc.dll file that is part of Desktop Temperature monitoring software." etc.