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Sync Error messages

Posted

Hello.

Since Monday I keep getting sync errors on Firefox 31 with a Windows 8.1 machine: "Sync encountered an error while syncing: Unknown error."

Here is the sync log: http://pastebin.com/fuY8u572

It looks like it is syncing everything except for the open tabs on this computer.

Could you please take a look?

Hello. Since Monday I keep getting sync errors on Firefox 31 with a Windows 8.1 machine: "Sync encountered an error while syncing: Unknown error." Here is the sync log: http://pastebin.com/fuY8u572 It looks like it is syncing everything except for the open tabs on this computer. Could you please take a look?

Chosen solution

hello jesuita, that's an issue known to mozilla engineers who are currently working on a fix (the problem is on the server-side, so there's nothing you can change on your end). for progress on the issue you can follow or vote for bug #1045691.

Read this answer in context 3

Additional System Details

Installed Plug-ins

  • Shockwave Flash 14.0 r0
  • Google Update
  • Version 5.4.2.18903
  • 5.1.30514.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • Next Generation Java Plug-in 10.55.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NPWLPG
  • VLC media player Web Plugin 2.1.3
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • PTC Update
  • The plugin allows you to have a better experience with Microsoft Lync
  • GEPlugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5323 solutions 23507 answers

Chosen Solution

hello jesuita, that's an issue known to mozilla engineers who are currently working on a fix (the problem is on the server-side, so there's nothing you can change on your end). for progress on the issue you can follow or vote for bug #1045691.

hello jesuita, that's an issue known to mozilla engineers who are currently working on a fix (the problem is on the server-side, so there's nothing you can change on your end). for progress on the issue you can follow or vote for [https://bugzilla.mozilla.org/show_bug.cgi?id=1045691 bug #1045691].
Etnier 0 solutions 19 answers

I have recently started getting these messages on Firefox ESR 24.7.0 Macintosh. It's very frustrating: I have no idea what will happen to sync once my machines are able to access the database with their increasingly-divergent bookmarks, etc.

Should I assume the problem remains at your end? I have at least one error log available to post on request.

I have recently started getting these messages on Firefox ESR 24.7.0 Macintosh. It's very frustrating: I have no idea what will happen to sync once my machines are able to access the database with their increasingly-divergent bookmarks, etc. Should I assume the problem remains at your end? I have at least one error log available to post on request.

Question owner

From my side its fixed, didn't do anything so it seemed to be something central

From my side its fixed, didn't do anything so it seemed to be something central
Etnier 0 solutions 19 answers

Curious as to whether I should expect a fix from the server side or if I have to take active steps unknown to me to fix this.

I just got a "Solution found to Firefox Help question" email telling me "Etnier has found a solution to a Firefox question that you're following."

I have found no solution as of yet.

Curious as to whether I should expect a fix from the server side or if I have to take active steps unknown to me to fix this. I just got a "'''Solution found to Firefox Help question'''" email telling me "Etnier has found a solution to a Firefox question that you're following." I have found no solution as of yet.

Modified by Etnier

the-edmeister
  • Top 25 Contributor
  • Moderator
5411 solutions 40306 answers

Etnier,

Please start a new question thread - https://support.mozilla.org/en-US/questions/new

'''Etnier''', Please start a new question thread - https://support.mozilla.org/en-US/questions/new
Etnier 0 solutions 19 answers

I TRIED to do that and was urged by your forum software to this very thread, where I dutifully posted.

Alright: I'd start over again

I TRIED to do that and was urged by your forum software ''to this very thread,'' where I dutifully posted. Alright: I'd start over again

Modified by Etnier

philipp
  • Top 25 Contributor
  • Moderator
5323 solutions 23507 answers

thank you, i'll close this thread then...

thank you, i'll close this thread then...