Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Clicking a link in an email sends Firefox to dropbox.com

  • 9 replies
  • 2 have this problem
  • 73 views
  • Last reply by huwie

more options

I'm using Thunderbird 31.0 and Firefox 31.0 on Netrunner (based on Kubuntu) 64-bit. After recently upgrading to these versions, clicking any link in any email in Thunderbird sends Firefox to dropbox.com. I'm therefore worried about malware. Can you please help?

I'm using Thunderbird 31.0 and Firefox 31.0 on Netrunner (based on Kubuntu) 64-bit. After recently upgrading to these versions, clicking any link in any email in Thunderbird sends Firefox to dropbox.com. I'm therefore worried about malware. Can you please help?

All Replies (9)

more options

Have you cleared your browsers history and cookies ?

more options

Hi Toad Hall. I have tried that. I've also tried using a Mozilla build of Firefox, as well as downgrading Thunderbird to an earlier version, yet the problem persists.

more options
more options

The hosts file looks fine, and certainly no mention of dropbox.

more options

Please confirm that you have run a full scan on your computer to check for malware, virus etc.

more options

On Linux? I didn't think it was possible. What software do you suggest I use?

more options

OK I've been trying to fix this myself. There was some kind of dropbox desktop entry in ~/.local/share/applications, which I deleted. But now clicking a link in Thunderbird opens Chromium, not Firefox. So following some instructions I found, I added a new string in the config editor:

network.protocol-handler.app.http /usr/bin/firefox

Apparently Thunderbird will honour this setting! But it doesn't. it still opens links in Chromium. How do I get it to open links in Firefox?

more options

I suggest you reset that preference to default. Setting an external protocol handler app is rather a silly thing to do unless you really have to and then you need to specify HTTP and HTTPS.

BTW there are anti virus programs for Linux, just as there is potentially Malware for it. Do not be deluded by the old chestnut that there are no viruses for Linux. The mac people used to crow about the same thing. Now they are buying anti virus programs. But I will not lecture, read what Symantec has to say http://www.symantec.com/connect/articles/do-we-really-need-antivirus-linux

Have you checked what the default HTTP handler on your system is? Some linux instructions here http://kb.mozillazine.org/Default_browser#Linux

more options

"Setting an external protocol handler app is rather a silly thing to do unless you really have to and then you need to specify HTTP and HTTPS."

Well I'm sorry I did a "silly" thing like following instructions on Mozilla's own website. And I clearly did have to since nothing else I'd tried so far had worked.

Symantec's antivirus software is garbage, as anyone who's spent more than a month with a Windows PC will tell you. Therefore I disregard their advice.

Yes, the default HTTP handler was indeed Firefox.

The point is moot now. I've given up and found a different solution entirely, so this question can be closed.