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How to unlock blocked tabs

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The tab icon has a large X on it, and I cannot create a new tab nor open an existing tab. How to resolve please?

All Replies (3)

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Screenshot? Tab lists don't have close buttons overlaying the tabs. See for the default interactions.

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Thank you for answering.

1. I do not know how to make a screen shot (never had a smartphone before). 2. Instructions in Mozilla help are unhelpful - my mobile doesn't have a keyboard. 3. I did not mention "Tab lists" or "close buttons". 4. The problem is a large grey "X" has appeared over the tab icon and will not permit me to either open a new tab or access existing tabs. The tab icon is behaving as if it is locked.

For information, there is a horrid fix to this, disinstall completely FFX for Android, re-install it using a different browser and lose all the bookmarks.

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Hi Me-you-me

  1. Please ask a more technical person to post a screenshot for you or take a picture of your phone and post it, if you can't find such a person here's some instructions:
  2. Finally please post which Android phone or tablet you are using and what version of the Android operating system you are using (Gingerbread?, Ice Cream Sandwich?)