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Thunderbird version 31.0 "Unresponsive script" error folderPane.js on startup. (Cause unknown - reporter has not responded)

Posted

Since Thunderbird updated to version 31.0 when I start it, it gives an Unresponsive script error message when it tries to connect to the server I mainly use (on which there are several IMAP accounts). The Script is "chrome://messenger/content/folderPane.js:503" If I click continue, Thunderbird crashes. If I click "Stop Script", Thunderbird appears to work normally, including receiving mail from the main IMAP server. How can I either fix the problem, or roll back to the previous version (and stop my other machine and my wife's machine from updating)?

Since Thunderbird updated to version 31.0 when I start it, it gives an Unresponsive script error message when it tries to connect to the server I mainly use (on which there are several IMAP accounts). The Script is "chrome://messenger/content/folderPane.js:503" If I click continue, Thunderbird crashes. If I click "Stop Script", Thunderbird appears to work normally, including receiving mail from the main IMAP server. How can I either fix the problem, or roll back to the previous version (and stop my other machine and my wife's machine from updating)?

Modified by Wayne Mery

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0

More Information

Matt
  • Top 10 Contributor
  • Moderator
3395 solutions 23538 answers

Lets just start with some simple diagnostics as to the cause.

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

Lets just start with some simple diagnostics as to the cause. Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
Wayne Mery
  • Top 25 Contributor
  • Moderator
602 solutions 5776 answers

pvincent, if you still see the problem, please post in a new topic.

pvincent, if you still see the problem, please post in a new topic.