What is wrong? started today
bp-7d98ec0c-87fb-4cb4-8c16-b42232140722 1 hour ago bp-47d04943-089d-4b68-a186-2bcb52140722 1 hour ago bp-66d42b2d-a2f3-4785-9474-780a42140722 2 hours ago bp-85b2ede9-5e15-448c-b258-f50d92140722 3 hours ago
Additional System Details
- Shockwave Flash 14.0 r0
- Next Generation Java Plug-in 10.65.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- The plugin allows you to have a better experience with Microsoft SharePoint
- iTunes Detector Plug-in
- User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0
Are these happening instantly at startup? Can you relate this to any particular websites, or does it follow any changes such as software updates or installations?
All four crashes relate to the Flash plugin. This is some standard guidance that addresses the most common issues with the Flash Player plugin. I'm sure you've seen some of it before, but just in case:
(1) If you have any recorders/downloaders that interact with Flash media make sure they are as up-to-date as possible, or disable them temporarily.
(2) Disable hardware graphics acceleration in Flash
See this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues
(3) Disable the protected mode feature
This involves creating or editing a settings file. The following pages/posts provide different ways to do that:
- Adobe support article under the heading "Last Resort": Adobe Forums: How do I troubleshoot Flash Player's protected mode for Firefox?
- Batch file to automate the manual steps: https://support.mozilla.org/questions/982093#answer-518078
Flash needs to completely unload from memory (exiting and starting Firefox up again might help) before this takes effect.
In case one of your extensions is involved, you could test in Firefox's Safe Mode. That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Troubleshoot Firefox issues using Safe Mode.
When Firefox is not running, you can start Firefox in Safe Mode by holding down the Shift key when double-clicking the icon. A small dialog should appear. Click "Start in Safe Mode" (not Reset).
Started in safemode still crashing. Have uninstalled the plugin and reinstalled also.
Have you disabled hardware acceleration (2) in Flash and disabled the protected mode (3) feature in Flash as well according to jscher2000?
Yes i have