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Why isnt my sync working ?
I have scans on my computer it doesn't seem to sync to my Android phone
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Hi Dougyfresh57, Thank you for your question. I would be happy to help further investigate this issue with you. Here are some troubleshooting steps we can take:
- Please make sure that the browser version on Android is 29 or higher.
- Please check in the Accounts that there is no (deprecated) account.
- Please also try to remove the account and add it one more time
- Please then do a test and add a new bookmark, password or item to the desktop account. Click "Sync Now"
- Attach the account and manually sync it from the Account menu on the mobile device.
Note it may take a while to sync on the first time, but please post back with the results and if there are any errors we can enable error logs next.