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cant print emails from outlook web app in Firefox

  • 3 replies
  • 17 have this problem
  • 648 views
  • Last reply by jscher2000

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When i print my emails from outlook web app in Firefox, it just prints a blank page. Is there a fix for this or any workaround? It works fine on IE and chrome.

All Replies (3)

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Which platform has the problem, i.e., Firefox on Windows 7, etc.?

I'd like to compare what I see using Outlook Web App on Exchange Server 2010. Other versions could vary...

When I open a message in its own window and click the printer icon (when hovered, it says "Printable view..."), OWA pops up a second window with the message laid out in a flat format, and immediately pops up Firefox's Print dialog in front of that. If you cancel the Print dialog and expand the printable-view window, is the message displayed correctly there?

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-- Firefox on Windows 7 -- Yes the same thing happens and message looks fine in the pop up print preview but ultimately prints a blank page -- may be I need to check the source code of the print preview window, what are your suggestions?

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There are some style rules that can cause Firefox to generate inappropriate page breaks and waste pages, but a completely blank printout is a real puzzle to me.

Is this problem specific to OWA and other pages print normally?

For testing, it's handy to have a PDF printer driver. My favorite is a non-free one that shows an immediate preview of the print without having to save first: http://fineprint.com/pdf/. You can use it for its evaluation period for free.

If you haven't already, please check out this article: Fix printing problems in Firefox.