I can see my emails but I can't read them. I cannot see what's in my trash or drafts either
This is a firefox problem, how can it be fixed? I can read my emails with other search engines.
Additional System Details
- Google Update
- Shockwave Flash 14.0 r0
- Version 188.8.131.5203
- Adobe PDF Plug-In For Firefox and Netscape 11.0.07
- Next Generation Java Plug-in 10.45.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- ActiveTouch General Plugin Container Version 105
- CANON iMAGE GATEWAY Album Plugin Utility Module for IJ
- The plug-in allows you to open and edit files using Microsoft Office applications
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0
Which mail site do you use, for example, Yahoo, Gmail, Outlook?
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page and logging in again. Does that help?