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New Tab does not display the page I set in about:config

Posted

all of a sudden New Tab does not display the page I set in about:config under browser.newtab.url

Instead it displays the page in a thumbnail.

I did not do anything to change this behavior... (?)

I have Mozilla/5.0 (Windows NT 6.3; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0

tried to delete prefs.js but same problem occurs...

Solution marked by Moderator -feer56=
all of a sudden New Tab does not display the page I set in about:config under browser.newtab.url Instead it displays the page in a thumbnail. I did not do anything to change this behavior... (?) I have Mozilla/5.0 (Windows NT 6.3; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0 tried to delete prefs.js but same problem occurs... =====Solution marked by Moderator -feer56======

Modified by Andrew

Chosen solution

I may have found the problem while scanning recently installed programs I found suspicious app "Settings Manager" probably attached to one of my usual apps... Uninstalled it and did a registry repair...

Unfortunately I did not check where this app was coming from.

The NewTab page now works correctly !

I hate those hidden apps vendors are trying to slip by in their install. From now on I will be very careful with the Installs "Next" button !

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 14.0 r0
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components

Application

  • Firefox 30.0
  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0
  • Support URL: https://support.mozilla.org/1/firefox/30.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • IDM CC 7.3.80 (mozilla_cc@internetdownloadmanager.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF}) (Inactive)
  • NoScript 2.6.8.29 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.17111
  • driverDate: 9-16-2013
  • driverDate2:
  • driverVersion: 10.18.10.3308
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.newtab.url: https://www.google.ca/
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140605174243
  • browser.startup.homepage: https://www.google.ca/
  • browser.startup.homepage_override.buildID: 20140605174243
  • browser.startup.homepage_override.mstone: 30.0
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 30.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.cookieBehavior: 3
  • network.cookie.prefsMigrated: True
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npgeplugin: 0
  • plugin.state.npgoogleupdate: 0
  • plugin.state.npwlpg: 0
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.offlineApps: True
  • privacy.clearOnShutdown.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.donottrackheader.value: 0
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True

Misc

  • User JS: No
  • Accessibility: No
the-edmeister
  • Top 25 Contributor
  • Moderator
5425 solutions 40502 answers

Helpful Reply

What is the Value that you set for browser.newtab.url?

What is the '''Value''' that you set for '''browser.newtab.url'''?
cor-el
  • Top 10 Contributor
  • Moderator
17774 solutions 160764 answers

Your System Details list shows:

Does the pref still have this value if you close and restart Firefox?

Your System Details list shows: * browser.newtab.url: https://www.google.ca/ Does the pref still have this value if you close and restart Firefox?

Question owner

Thank you for your reply.

Yes the value is displayed correctly when I re-open about:config...

I will try fail safe and disable each plugin one by one to find if this is a plugin issue...

Thank you for your reply. Yes the value is displayed correctly when I re-open about:config... I will try fail safe and disable each plugin one by one to find if this is a plugin issue...

Helpful Reply

the value is:

https://www.google.ca/

As it was for the past year or more...

the value is: https://www.google.ca/ As it was for the past year or more...

Question owner

I tried to load Firefox in fail safe mode and the new tab works correctly.

But, if manually disable all plugins and extensions ( and restart firefox) it does not work...

I tried to load Firefox in fail safe mode and the new tab works correctly. But, if manually disable all plugins and extensions ( and restart firefox) it does not work...
FredMcD
  • Top 10 Contributor
4342 solutions 61082 answers

Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

'''Download the [https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Mozilla Search Reset]''' {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.
jscher2000
  • Top 10 Contributor
8887 solutions 72705 answers

If you compare, is your new tab showing the following built in (default) new tab page:

type or paste about:newtab in the address bar and press Enter

Or is it a different page that you see?

If you compare, is your new tab showing the following built in (default) new tab page: type or paste '''about:newtab''' in the address bar and press Enter Or is it a different page that you see?

Question owner

It displays the default newtab with thumbnails of recently view pages. If I click the upper right button to get rid of the thumbnails then the page is blank, the set page is not displayed.

It displays the default newtab with thumbnails of recently view pages. If I click the upper right button to get rid of the thumbnails then the page is blank, the set page is not displayed.

Question owner

Unfortunately that did not help it just rests to original newtab page.

I re-enter my url in newtab but still no go...

I will try a full uninstall / reinstall of firefox...

Unfortunately that did not help it just rests to original newtab page. I re-enter my url in newtab but still no go... I will try a full uninstall / reinstall of firefox...
jscher2000
  • Top 10 Contributor
8887 solutions 72705 answers

Puzzling. Works in Safe Mode but not in normal mode even with all extensions disabled. And displays the built-in page instead of a hijack page. No idea.

Puzzling. Works in Safe Mode but not in normal mode even with all extensions disabled. And displays the built-in page instead of a hijack page. No idea.
cor-el
  • Top 10 Contributor
  • Moderator
17774 solutions 160764 answers

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem

Create a new profile as a test to check if your current profile is causing the problem. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Question owner

Completely uninstalled and reinstalled firefox 30 and still the same problem...

Don't know what to try next...

Must be something simple, just can't find hat it is...

Completely uninstalled and reinstalled firefox 30 and still the same problem... Don't know what to try next... Must be something simple, just can't find hat it is...
FredMcD
  • Top 10 Contributor
4342 solutions 61082 answers

Open your add-ons manager. Disable several or your add-ons and restart Firefox. If the problem is still there, disable some more. When the problem is gone, you have narrowed down the problem. Now re-enable one add-on at a time until the problem comes back.

Open your add-ons manager. Disable several or your add-ons and restart Firefox. If the problem is still there, disable some more. When the problem is gone, you have narrowed down the problem. Now re-enable one add-on at a time until the problem comes back.
cor-el
  • Top 10 Contributor
  • Moderator
17774 solutions 160764 answers

Can you open the https://www.google.ca/ page if you make it a bookmark or set it as the home page (i.e. is it only not working as the new tab page)?

Do other pages set as the new tab page work?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

Can you open the https://www.google.ca/ page if you make it a bookmark or set it as the home page (i.e. is it only not working as the new tab page)? Do other pages set as the new tab page work? Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Chosen Solution

I may have found the problem while scanning recently installed programs I found suspicious app "Settings Manager" probably attached to one of my usual apps... Uninstalled it and did a registry repair...

Unfortunately I did not check where this app was coming from.

The NewTab page now works correctly !

I hate those hidden apps vendors are trying to slip by in their install. From now on I will be very careful with the Installs "Next" button !

I may have found the problem while scanning recently installed programs I found suspicious app "Settings Manager" probably attached to one of my usual apps... Uninstalled it and did a registry repair... Unfortunately I did not check where this app was coming from. The NewTab page now works correctly ! I hate those hidden apps vendors are trying to slip by in their install. From now on I will be very careful with the Installs "Next" button !