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When I close firefox I get an error message that says:The instruction at 0x7758144 referenced memory @ 0xffffffff, The memory could not be read, how to fix ths?

Posted

I get an error message that says , nsAppShell:EventWindow:firefox.exe... Application E... The instruction at 0x7758e1144 referenced memory at 0xffffffff. the memory could not be read. Click on OK to terminate the program. What's wrong and how do I fix it?

I get an error message that says , nsAppShell:EventWindow:firefox.exe... Application E... The instruction at 0x7758e1144 referenced memory at 0xffffffff. the memory could not be read. Click on OK to terminate the program. What's wrong and how do I fix it?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 14.0 r0
  • Shockwave Flash 13.0 r0
  • HP Pit Plugin
  • HP Active Check Plugin
  • HP Product Detection Plugin
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NPWLPG
  • Intel web components updater - Installs and updates the Intel web components
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0

More Information

FredMcD
  • Top 10 Contributor
4254 solutions 59582 answers

The other BP reports look like the above.


Suggestion; Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder Linux:

  • Ubuntu Unity {web link}
  • Xfce: Applications Menu category sections
  • options depends on the package manager and the desktop environment

Go thru the list and remove ALL flash programs. After, reboot. Then start Firefox. Some web pages will not look proper, but we are not worried about that. Only if there are more crashes.

The other BP reports look like the above. ----------------- Suggestion; '''Windows:''' Start > Control Panel > Uninstall Programs. '''Mac:''' Open the "Applications" folder '''Linux:''' * [http://www.freesoftwaremagazine.com/articles/see_all_your_installed_applications_ubuntu_unity Ubuntu Unity]''' {web link} * Xfce: Applications Menu category sections * options depends on the package manager and the desktop environment Go thru the list and remove '''ALL''' flash programs. After, reboot. Then start Firefox. Some web pages will not look proper, but we are not worried about that. Only if there are more crashes.

Question owner

I copied and pasted all the reports did you get them?

I copied and pasted all the reports did you get them?
FredMcD
  • Top 10 Contributor
4254 solutions 59582 answers

Yes, I saw the post. But many of them did not have BP, so those were not sent on. I did look at those that were there. Look at my posts above.

Yes, I saw the post. But many of them did not have '''BP, '''so those were not sent on. I did look at those that were there. Look at my posts above.

Question owner

I looked and the only flash program I see is Adobe. However, I did update another version of adobe and whether that had anything to do with the crashes I don't know but I haven't received and error messages for the last couple of days. I'd still like to know what they have to say about the error messages and crashes. Please keep me advised. By the way should I turn the accelerator back on?

I looked and the only flash program I see is Adobe. However, I did update another version of adobe and whether that had anything to do with the crashes I don't know but I haven't received and error messages for the last couple of days. I'd still like to know what they have to say about the error messages and crashes. Please keep me advised. By the way should I turn the accelerator back on?
FredMcD
  • Top 10 Contributor
4254 solutions 59582 answers

Those type of message may mean there is / was a conflict somewhere in one of the programs. If it never comes back, Great !

Those type of message may mean there is / was a conflict somewhere in one of the programs. If it never comes back, Great !