Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click for + for new tap I get problem loading page?

  • 2 replies
  • 2 have this problem
  • 1076 views
  • Last reply by dnavratil98

more options

Everytime I click the + on a new tap I get a "Problem Loading Page" error message. I just installed FireFox 30 for the 1st time, I had been using Chrome! - Tks for any help David

Chosen solution

I decided to re download and install FireFox again and everything seems to be working fine now! Tks for any help, David

Read this answer in context 👍 0

All Replies (2)

more options

What is the setting of the new tab page if you check the browser.newtab.url pref on the about:config page?

See this article about the New Tab page (about:newtab):


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

Chosen Solution

I decided to re download and install FireFox again and everything seems to be working fine now! Tks for any help, David