Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Is a Firefox update keeping me from "sharing" on Ancestry.com?

  • 1 reply
  • 2 have this problem
  • 16 views
  • Last reply by JoeB

galekath
galekath
more options

I used to be able to use the Tree Sharing function on Ancestry but it has recently stopped working. Some of the Ancestry help forums suggest that it is a browser problem. Do you have any info on this?

I used to be able to use the Tree Sharing function on Ancestry but it has recently stopped working. Some of the Ancestry help forums suggest that it is a browser problem. Do you have any info on this?

All Replies (1)

JoeB
JoeB
more options

I don't know about it, but it's possible. You could search around at Mozillazine forums (not assoc. w/ these). http://forums.mozillazine.org/index.php

If don't find a solution fast - one that's an easy fix, just uninstall Fx completely, then reinstall. Troubleshooting usually takes a long time. Doing a clean install of browser is fast.