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AIOS access disabled except via Add Ons toolbar since Beta 31 update. How to repair?

Posted

The version history shows that Beta 31 installed Friday and on start-up this morning, a message came that FF was installing updates. Then FF started and then this problem emerged.

AIOS does not respond to attempts to change it from within the --the 'apply and change' buttons do not respond. The extension was removed and re-installed but with no change in behavior. NOTE: This machine is a Thinkpad T530 with W7 Pro and the tech support at Lenovo has alerted me that my BIOS needs updating (this can be done only at their depot, machine is under warranty.)  

Is there a way to solve this problem before the machine goes to depot?

The version history shows that Beta 31 installed Friday and on start-up this morning, a message came that FF was installing updates. Then FF started and then this problem emerged. AIOS does not respond to attempts to change it from within the --the 'apply and change' buttons do not respond. The extension was removed and re-installed but with no change in behavior. NOTE: This machine is a Thinkpad T530 with W7 Pro and the tech support at Lenovo has alerted me that my BIOS needs updating (this can be done only at their depot, machine is under warranty.) Is there a way to solve this problem before the machine goes to depot?

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 13.0 r0
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • LastPass Plugin
  • Next Generation Java Plug-in 10.55.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • iTunes Detector Plug-in
  • 5.1.30214.0
  • Mindspark Toolbar Platform Plugin Stub for 32-bit Windows
  • GEPlugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Nitro PDF plugin for Firefox and Chrome
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Intel AppUp Hyperlink Plugin
  • Intel web components updater - Installs and updates the Intel web components
  • NPWLPG

Application

  • Firefox 31.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0
  • Support URL: https://support.mozilla.org/1/firefox/31.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • All-in-One Sidebar 0.7.22 ({097d3191-e6fa-4728-9826-b533d755359d})
  • Auto-Sort Bookmarks 2.3 (sortbookmarks@bouanto)
  • AutoPager 0.8.0.10 (autopager@mozilla.org)
  • BetterPrivacy 1.68 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • CLEO 5.0.1 (CLEO@guid.customsoftwareconsult.com)
  • Ctrl-Tab 0.21.1 (ctrl-tab@design-noir.de)
  • DoNotTrackMe: Online Privacy Protection 3.2.1113 (donottrackplus@abine.com)
  • DuckDuckGo Plus 0.3.16 (jid1-ZAdIEUB7XOzOJw@jetpack)
  • eCleaner 1.4 ({c72c0c73-4eb0-4fb3-af0f-074e97326cfd})
  • Enable Click to Play 0.11.1 (jid1-4Vy68XOTvAbEBQ@jetpack)
  • Facebook Disconnect 2.1.3 (facebook@disconnect.me)
  • Facebook Phishing Protector 4.4.3 ({023e9ca0-63f3-47b1-bcb2-9badf9d9ef28})
  • FEBE 8.0.4 ({4BBDD651-70CF-4821-84F8-2B918CF89CA3})
  • Flagfox 5.0.4 ({1018e4d6-728f-4b20-ad56-37578a4de76b})
  • FoxClocks 3.4.14 ({d37dc5d0-431d-44e5-8c91-49419370caa1})
  • Ghostery 5.3.1 (firefox@ghostery.com)
  • Google Privacy 0.2.3 ({ea61041c-1e22-4400-99a0-aea461e69d04})
  • google-no-tracking-url 1.3.1 (jid1-zUrvDCat3xoDSQ@jetpack)
  • Google/Yandex search link fix 1.4.1 (jid0-XWJxt5VvCXkKzQK99PhZqAn7Xbg@jetpack)
  • GoogleSharing 0.22 (googlesharing@extension.thoughtcrime.org)
  • Hotspot Shield Extension 3.42 (afproxy@anchorfree.com)
  • HTTPS-Everywhere 3.5.1 (https-everywhere@eff.org)
  • Image Zoom 0.6.3 ({1A2D0EC4-75F5-4c91-89C4-3656F6E44B68})
  • ImTranslator 7.9 ({9AA46F4F-4DC7-4c06-97AF-5035170634FE})
  • InstantFox 2.8.9 (searchy@searchy)
  • LastPass 3.1.1 (support@lastpass.com)
  • Lightbeam 1.0.10.1 (jid1-F9UJ2thwoAm5gQ@jetpack)
  • Menu Editor 1.2.7 ({EDA7B1D7-F793-4e03-B074-E6F303317FB0})
  • NO Google Analytics 0.6 (jid1-JcGokIiQyjoBAQ@jetpack)
  • Piigeon 1.5.3 (piigeon@cs.washington.edu)
  • Prevent Tab Overflow 7.1 (noverflow@sdrocking.com)
  • Privacy Badger Firefox 0.1.4 (jid1-MnnxcxisBPnSXQ@jetpack)
  • Private Tab 0.1.7.2 (privateTab@infocatcher)
  • RequestPolicy 0.5.28 (requestpolicy@requestpolicy.com)
  • Self-Destructing Cookies 0.4.4 (jid0-9XfBwUWnvPx4wWsfBWMCm4Jj69E@jetpack)
  • Session Manager 0.8.1.3 ({1280606b-2510-4fe0-97ef-9b5a22eafe30})
  • SmoothWheel (AMO) 0.45.8.20130519.3 ({5F590AA2-1221-4113-A6F4-A4BB62414FAC})
  • Super Start 7.1 (superstart@enjoyfreeware.org)
  • Tab History Menu 2.1.1 ({9c491c49-071c-4039-98a5-66d3fe53b1b2})
  • Theme Font & Size Changer 8.3 ({f69e22c7-bc50-414a-9269-0f5c344cd94c})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Vacuum Places Improved 1.2 (VacuumPlacesImproved@lultimouomo-gmail.com)
  • Web2PDF converter 1.12 ({e8f509f0-b677-11de-8a39-0800200c9a66})
  • WorldIP 3.0.8 ({f36c6cd1-da73-491d-b290-8fc9115bfa55})
  • WOT 20131118 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • Beef Taco (Targeted Advertising Cookie Opt-Out) 1.3.7 (john@velvetcache.org) (Inactive)
  • Disconnect 3.14.0 (2.0@disconnect.me) (Inactive)
  • Disconnect Search 1.4.0 (search@disconnect.me) (Inactive)
  • DownThemAll! 2.0.17 ({DDC359D1-844A-42a7-9AA1-88A850A938A8}) (Inactive)
  • QuickJava 2.0.4 ({E6C1199F-E687-42da-8C24-E7770CC3AE66}) (Inactive)
  • Symantec VIP Access Add-On 2.0.5.0 (VIP3X@verisign.com) (Inactive)
  • Tab Mix Plus 0.4.1.3.1 ({dc572301-7619-498c-a57d-39143191b318}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2: NVIDIA NVS 5400M
  • adapterDeviceID: 0x0166
  • adapterDeviceID2: 0x0def
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 1024
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 8-21-2012
  • driverDate2: 4-8-2014
  • driverVersion: 9.17.10.2843
  • driverVersion2: 9.18.13.3302
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind: True
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 4
  • browser.places.smartBookmarksVersion: 7
  • browser.search.openintab: True
  • browser.search.useDBForOrder: True
  • browser.sessionstore.max_tabs_undo: 5
  • browser.sessionstore.max_windows_undo: 5
  • browser.sessionstore.restore_hidden_tabs: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140610163407
  • browser.startup.homepage_override.buildID: 20140610163407
  • browser.startup.homepage_override.mstone: 31.0
  • browser.tabs.drawInTitlebar: False
  • browser.tabs.loadInBackground: False
  • browser.zoom.full: False
  • dom.max_chrome_script_run_time: 60
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 31.0
  • font.name.serif.x-western: Trebuchet MS
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.cookieBehavior: 3
  • network.cookie.lifetimePolicy: 2
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1402854860
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 2
  • plugin.state.np4jstub: 1
  • plugin.state.npctrl: 2
  • plugin.state.npdlplugin: 1
  • plugin.state.npnv3dv: 1
  • plugin.state.npnv3dvstreaming: 1
  • plugin.state.nppl: 1
  • plugin.state.nprndlchromebrowserrecordext: 1
  • plugin.state.nprndlhtml5videoshim: 1
  • plugin.state.nprndlpepperflashvideoshim: 1
  • plugin.state.nprpplugin: 1
  • plugin.state.npwlpg: 1
  • privacy.clearOnShutdown.downloads: False
  • privacy.clearOnShutdown.extensions-betterprivacy: True
  • privacy.clearOnShutdown.extensions-sessionmanager: False
  • privacy.clearOnShutdown.extensions-tabmix: True
  • privacy.clearOnShutdown.history: False
  • privacy.clearOnShutdown.offlineApps: True
  • privacy.clearOnShutdown.passwords: True
  • privacy.clearOnShutdown.siteSettings: True
  • privacy.cpd.extensions-betterprivacy: True
  • privacy.cpd.extensions-dta: True
  • privacy.cpd.extensions-sessionmanager: False
  • privacy.cpd.history: False
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 4
  • security.default_personal_cert: Select Automatically
  • security.disable_button.openCertManager: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1402237681

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
17574 solutions 158975 answers

Try to install the current Firefox 30.0 release.

Do a clean reinstall and delete the Firefox program before (re)installing a fresh copy of the current Firefox release.

If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.

  • Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.

Remove the Firefox program before installing that newly downloaded copy of the Firefox installer.

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.

If you keep having problems then also create a new profile.


Try to install the current Firefox 30.0 release. Do a clean reinstall and delete the Firefox program before (re)installing a fresh copy of the current Firefox release. *Download the full Firefox installer and save the file to the desktop<br>http://www.mozilla.org/en-US/firefox/all.html If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software. *Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions. Remove the Firefox program before installing that newly downloaded copy of the Firefox installer. *(32 bit Windows) "C:\Program Files\Mozilla Firefox\" *(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\" *It is important to delete the Firefox program to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. *http://kb.mozillazine.org/Uninstalling_Firefox Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox. If you keep having problems then also create a new profile. ---- *http://kb.mozillazine.org/Profile_folder_-_Firefox *http://kb.mozillazine.org/Profile_backup *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall