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When I try to reset firefox I get: Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page.

  • 3 replies
  • 13 have this problem
  • 4 views
  • Last reply by cor-el

Russellrks
Russellrks
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Flash plugin keeps crashing. Following directions here, I tried to reset firefox and get error message "Well this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page."

Flash plugin keeps crashing. Following directions here, I tried to reset firefox and get error message "Well this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page."

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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reset or restart Firefox?

FredMcD
FredMcD
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Your System Details shows;

Installed Plug-ins

Shockwave Flash 13.0 r0 Shockwave Flash 12.0 r0

and

Version 0.9.19, Copyright 2006-2012 Veetle Inchttp://www.veetle.com/ Version 0.9.18, copyright 2006-2010 Veetle Inchttp://www.veetle.com/

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".

See:

Try to set the Flash plug to click-to-play by setting the permissions for Flash to "Ask To Activate" in "Firefox/Tools > Add-ons > Plugins". That way you can activate the Flash plugin when you need it via the Lego block icon on the location bar.