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How do I remove feed.helperbar showing as yahoo or websearch

Posted

I installed it as part of a package but its obviously malware, tried everything from manual file deletes to the options in firefox, including the about config and re-setting the highlighted options with any similar names it wouldnt let me reset the rest that were not in bold. Man this is a nightmare to get rid of!

Please help

I installed it as part of a package but its obviously malware, tried everything from manual file deletes to the options in firefox, including the about config and re-setting the highlighted options with any similar names it wouldnt let me reset the rest that were not in bold. Man this is a nightmare to get rid of! Please help

Additional System Details

Installed Plug-ins

  • Shockwave Flash 13.0 r0
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Nokia Suite Enabler Plugin
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
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  • RealDownloader Plugin
  • 4.1.10329.0
  • DivX Web Player version 2.1.0.900
  • DivX VOD Helper Plug-in
  • NPWLPG

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:29.0) Gecko/20100101 Firefox/29.0

More Information

the-edmeister
  • Top 25 Contributor
  • Moderator
5420 solutions 40434 answers
See these articles. http://www.wikihow.com/Remove-Feed.helperbar.com-Redirect-Virus http://malwaretips.com/blogs/feed-helperbar-com-virus/

Question owner

Thanks for the reply, I tried it last night and no luck after a re-start today.

The first link though not very specific did have some good ideas I thought so I follwed them through as best I could and removed all traces I could find with those methods and still no luck, the 2nd link seemed less in depth and was what I had found on a lot of my google results, although I am dubious about the need to download three seperate malware removal programs? I did not do that part.

This is a toughone, my avg dealt with a really malicous part when it first came up but I am left with this damn yahoo toolbar which will not quit!

Am I safe to use my paypal etc?

Thanks for the reply, I tried it last night and no luck after a re-start today. The first link though not very specific did have some good ideas I thought so I follwed them through as best I could and removed all traces I could find with those methods and still no luck, the 2nd link seemed less in depth and was what I had found on a lot of my google results, although I am dubious about the need to download three seperate malware removal programs? I did not do that part. This is a toughone, my avg dealt with a really malicous part when it first came up but I am left with this damn yahoo toolbar which will not quit! Am I safe to use my paypal etc?
DougUK 0 solutions 1 answers

Helpful Reply

I've just finished clearing up (I hope) the last of this mess.

Clear your settings (Tools | Options) to give a blank homepage. Check your extensions (Tools | Add-ons) to disable or remove anything unwanted.

Enter Firefox safe mode (under Help on the menu) and on the url bar, type about:config

Search for the string that is bothering you - in my case, the url I briefly saw appearing was feed.helperbar so I just used "helperbar".

That showed two entries on my system.

Right-click on each entry and select 'reset'.

Note: if you have other browsers installed (such as a default Internet Exploder) those have also probably been infected. If you ever run them up, the presence of the infection there could re-infect Firefox.

This video helped me in clearing both Firefox and IE out. http://youtu.be/pOXBu4m6h6s Though I didn't find anything under my Program Files folder.

In addition, I found it necessary to do a search for 'helperbar' throughout the Windows registry file, manually amending or deleting entries, to completely clear IE. (I'm sure I amended some entries more than once!)

I also found a folder under with 'helperbar' in the name, which I deleted. C:\Users\{myname}\AppData\Local\Smartbar\Application

I also edited my hosts file to block Yahoo.com, helperbar.com and babylon.com. To find out how to do this, do a search on "Windows hosts file". Anyone associated with this kind of behaviour will never get my custom.

I have searched my entire hard disk for 'helperbar' and searched the entire Windows registry. Everything seems to have gone and I have Firefox back up (though I lost a few custom search definitions and my personal dictionary additions).

It is a pernicious beast that I never had an option on installing. If I find I can sue the people who put this on my machine against my will, I certainly will.

I've just finished clearing up (I hope) the last of this mess. Clear your settings (Tools | Options) to give a blank homepage. Check your extensions (Tools | Add-ons) to disable or remove anything unwanted. Enter Firefox safe mode (under Help on the menu) and on the url bar, type about:config Search for the string that is bothering you - in my case, the url I briefly saw appearing was feed.helperbar so I just used "helperbar". That showed two entries on my system. Right-click on each entry and select 'reset'. Note: if you have other browsers installed (such as a default Internet Exploder) those have also probably been infected. If you ever run them up, the presence of the infection there could re-infect Firefox. This video helped me in clearing both Firefox and IE out. http://youtu.be/pOXBu4m6h6s Though I didn't find anything under my Program Files folder. In addition, I found it necessary to do a search for 'helperbar' throughout the Windows registry file, manually amending or deleting entries, to completely clear IE. (I'm sure I amended some entries more than once!) I also found a folder under with 'helperbar' in the name, which I deleted. C:\Users\{myname}\AppData\Local\Smartbar\Application I also edited my hosts file to block Yahoo.com, helperbar.com and babylon.com. To find out how to do this, do a search on "Windows hosts file". Anyone associated with this kind of behaviour will never get my custom. I have searched my entire hard disk for 'helperbar' and searched the entire Windows registry. Everything seems to have gone and I have Firefox back up (though I lost a few custom search definitions and my personal dictionary additions). It is a pernicious beast that I never had an option on installing. If I find I can sue the people who put this on my machine against my will, I certainly will.