We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box.

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

bp-b2fbc11e-ef6f-4ff0-9c9b-86a512140527 5/27/14 1:04 PM bp-615064b7-3b7f-442e-9c88-8958d2140527 5/27/14 1:01 PM bp-30ad9ec8-a2d6-495f-b9ca-038322140527 5/27/14 12:51 PM bp-cf249c09-c6ac-425b-9227-4268a2140527 5/27/14 12:49 PM bp-fe4c9f77-ac6d-419e-9f47-385a92140527 5/27/14 12:46 PM

Locking as duplicate please continue with /questions/980967 Sorry my bad. Thanks for sorting it out Tyler/Moses

John, that thread is from December with a Different OP and Crashing thread. Let's try to keep separate threads separate. I'm re-opening this thread.

kmokhtar, Do you have any more details to provide in this issue? Does Firefox crash when you print only some pages, anything, etc? Have you tried Safe Mode? Diagnose Firefox issues using Troubleshoot Mode

I just updated the software for my printer and all is fine now.

Thank you!

Awesome, glad to hear it!

Sorry for the confusion there everyone.